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Frequently asked
questions
Frequently asked questions
Contact form
Contact
form
Order tracking
Order
tracking
The most frequently asked questions
How do I install my furniture?
For our bathroom furniture, an installation guide is available here. The installation of vanity units, wall-hung or wall-mounted elements must be carried out by a professional (wall fixings not supplied)
How do I care for my furniture?
The maintenance of wooden furniture differs depending on the wood type and its finish. For a detailed care guide adapted to each material, visit the Materials and care page here.
How do I make a return? Are returns free?
Tikamoon offers you 60 days to return your order (or part of it) free of charge. To request your return, contact us by email at info@tikamoon.com or via the contact form here. All costs are then covered by us, you just need to repack the product and the carrier will come to collect it. If you are not sure about keeping your furniture, it is therefore best to keep the packaging. For more information on the returns procedure, visit the Delivery and returns page here.
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Please contact us via our dedicated space : Business space
Need information about a product (availability, specifications...)?
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View all my ordersDon't hesitate to contact us!
Monday to Friday from 8:00am-5:00pm
UK : 020 3514 7098
From abroad : +44 20 3514 7098
Registered office address
Tikamoon (Headquarters),
4, allée du Progrès
1st floor, Parc AREA
59320 Englos
France
