Customer ratings (11 customers)
Hayley W. from BISHOP'S STORTFORD, UK Mainland, the January 21, 2018
« Sideboard, beautiful quality, looks great in our living room »
« Sideboard, beautiful quality, looks great in our living room »
Clotilde A. from Paris, France, the August 02, 2019
« Furniture very elegant and very good bill. »
« Meuble très élégant et de très bonne facture. »
Comment on the website Tikamoon.com, Automatically translated from French
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Antoine M. from ORLEANS, France, the June 18, 2019
« »
« Très beau meuble de qualité, bien fini et très ressemblant à la photo du site ! »
Comment on the website Tikamoon.com, Automatically translated from French
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Viet D. from Paris, France, the May 23, 2019
« Superb furniture of good quality! Nice design! Impeccable and fast delivery »
« Superbe meuble de bonne qualité ! Joli design ! Livraison impeccable et rapide »
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Julia B. from Le Bouscat, France, the January 10, 2019
« perfect vintage look, qualitative »
« look vintage parfait, qualitatif »
Comment on the website Tikamoon.com, Automatically translated from French
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Gwenaelle B. from PORNIC, France, the June 19, 2018
« Very beautiful piece of furniture according to the description »
« Très beau meuble conforme à la description »
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Anne G. from Issy-les-Moulineaux, France, the November 03, 2017
« Nice furniture. Content of my choice. Beautiful quality »
« Joli meuble. Contente de mon choix. Belle qualité »
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Elodie J. from PAU, France, the September 03, 2017
« Very nice piece of furniture, faithful to the pictures of the site. The manufacture is neat. I'm so glad of my purchase. »
« Très beau meuble, fidèle aux photos du site. La fabrication est soignée. Je suis ravie de mon achat. »
Comment on the website Tikamoon.com, Automatically translated from French
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Jean-pierre A. from MISON, France, the September 14, 2018
« I only put "Good", because the hue of this buffet, is not very "Scandinavian" ... But, that, I knew, to order. »
« Je ne mets que "Bon", parce que la teinte de ce buffet, ne fait pas très "scandinave"...Mais, cela, je le savais, à la commande. »
Comment on the website Tikamoon.com, Automatically translated from French
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Jennifer L. from bordeaux, France, the August 23, 2018
« The design is top, the wood of good quality but the finishes are not level.Les shelves are not fixed, my plates were almost broken during storage. In addition to multiple striped / rubbed areas discovered during unpacking. The aesthetic is there but the benefits are below what I expected. Disappointed. »
« Le design est top, le bois de bonne qualité mais les finitions ne sont pas au niveau.Les étagères ne sont pas fixées, mes assiettes ont failli se briser lors du rangement. Par ailleurs de multiples zones rayées/frottées découvertes lors du déballage.L'esthétique est là mais les prestations sont en deçà de ce que j'attendais. Déçue. »
Julie from Tikamoon answered :
Hello We invite you to contact our customer service by sending photos, we can open a service folder. cordially
Bonjour Nous vous invitons à prendre contact avec notre service client en envoyant des photos, nous pourrons ainsi ouvrir un dossier SAV. Cordialement
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Rita J. from Wuppertal, Deutschland, the October 04, 2016
« Wrong measurements on the homepage, unhelpful in the complaint. Processing bad, not a tip, the question of an exchange "goods against goods" came the statement that one could not guarantee that the second dresser would be better processed, after all, it was about manual labor. What is new, however, is that handmade means poor workmanship. So far, I had assumed that manual labor involves special care. Because I like the design but I keep grudgingly the dresser and give them first to the carpenter. But the price reduction is far from sufficient !!! »
« Falsche Maße auf der Homepage, wenig hilfreich bei der Reklamation. Verarbeitung schlecht, kein Tipp, die Frage nach einem Umtausch "Ware gegen Ware" kam die Aussage, dass man keine Garantie dafür übernehmen könnte, dass die zweite Kommode besser verarbeitet sei, schließlich handele es sich um Handarbeit. Mit ist allerdings neu, dass Handarbeit schlechte Verarbeitung bedeutet. Bislang war ich davon ausgegangen, dass Handarbeit besondere Sorgfalt beinhaltet. Weil mir das Design aber so gefällt, behalte ich zähneknirschend die Kommode und gebe sie erstmal zum Schreiner. Dafür reicht aber der Preisnachlass bei weitem nicht aus!!! »
Qualitätsmanagement from Tikamoon answered :
Thank you for your feedback. Due to the mentioned deficiencies, you have received a partial refund from us. We took your feedback seriously and discussed this with the workshop to ensure our quality standards.
Wir danken Ihnen für Ihr Feedback. Aufgrund der genannten Mängel haben Sie von uns eine Teilerstattung erhalten. Wir haben Ihre Rückmeldung ernst genommen und dies mit der Werkstatt besprochen um unsere Qualitätsstandards zu gewährleisten.
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