Customer ratings (99 customers)
Heather L from Bromsgrove, UK Mainland, the May 18, 2020
« Beautiful product, well made and fantastic quality »
« Beautiful product, well made and fantastic quality »
Sophie B. from Essex, UK Mainland, the February 22, 2020
« Great value product! quality is simply amazing »
« great value product! quality is simply amazing »
Victoria S. from Stourbridge, UK Mainland, the February 01, 2020
« Gorgeous basin, feels like a real luxury item. worth the price tag. »
« Gorgeous basin, feels like a real luxury item. Worth the price tag. »
Matthew W. from Brighton, UK Mainland, the November 14, 2019
« Bought two of these for our bathroom, they are high quality and look great. something to bear in mind is that if you get more than one they may not match exactly, being real stone. but we were able to find a pair that were pretty close. »
« Bought two of these for our bathroom, they are high quality and look great. Something to bear in mind is that if you get more than one they may not match exactly, being real stone. But we were able to find a pair that were pretty close. »
Matthew W from , , the November 14, 2019
« Bought two of these for our bathroom, they are high quality and look great. something to bear in mind is that if you get more than one they may not match exactly, being real stone. but we were able to find a pair that were pretty close. »
« Bought two of these for our bathroom, they are high quality and look great. Something to bear in mind is that if you get more than one they may not match exactly, being real stone. But we were able to find a pair that were pretty close. »
Katherine L. from Caxton, Cambridge, UK Mainland, the August 08, 2019
« Beautiful basin. have not fitted it yet but it is lovely quality. »
« Beautiful basin. Have not fitted it yet but it is lovely quality. »
Katherine L from , , the August 08, 2019
« Beautiful basin. have not fitted it yet but it is lovely quality. »
« Beautiful basin. Have not fitted it yet but it is lovely quality. »
Treana H. from Sheffield, UK Mainland, the July 18, 2019
« I did not keep this item as i chose another one »
« I did not keep this item as I chose another one »
Treana H from , , the July 18, 2019
« I did not keep this item as i chose another one »
« I did not keep this item as I chose another one »
Syed S. from Birmingham, UK Mainland, the June 08, 2019
« Bathroom item, regularly, good quality product with brilliant finishing. »
« bathroom item, regularly, Good quality product with brilliant finishing. »
Syed S from , , the June 08, 2019
« Bathroom item, regularly, good quality product with brilliant finishing. »
« bathroom item, regularly, Good quality product with brilliant finishing. »
Nigel M. from Thatcham, UK Mainland, the May 23, 2019
« Amazing product - would recommend »
« Amazing product - would recommend »
Nigel M from , , the May 23, 2019
« Amazing product - would recommend »
« Amazing product - would recommend »
Samantha J from , , the April 08, 2019
« Beautiful product »
« Beautiful product »
Samantha J. from Congleton, UK Mainland, the April 08, 2019
« Beautiful product »
« Beautiful product »
Julie P from , , the March 02, 2019
« Lovely looking basin. the colour was lighter than expecting but still beautiful. has not been installed yet. »
« Lovely looking basin. The colour was lighter than expecting but still beautiful. Has not been installed yet. »
Julie P. from East Grinstead, UK Mainland, the March 02, 2019
« Lovely looking basin. the colour was lighter than expecting but still beautiful. has not been installed yet. »
« Lovely looking basin. The colour was lighter than expecting but still beautiful. Has not been installed yet. »
Mark H. from London, UK Mainland, the February 28, 2019
« Just as it looks on the site »
« Just as it looks on the site »
Mark H from , , the February 28, 2019
« Just as it looks on the site »
« Just as it looks on the site »
Donna G from , , the February 02, 2019
« Brilliant all round! »
« Brilliant all round! »
Donna G. from Bristol, UK Mainland, the February 02, 2019
« Brilliant all round! »
« Brilliant all round! »
Tim B from , , the October 10, 2018
« Lovely sink but was not right for our bathroom »
« Lovely sink but was not right for our bathroom »
Tim B. from Norwich, UK Mainland, the October 10, 2018
« Lovely sink but was not right for our bathroom »
« Lovely sink but was not right for our bathroom »
Gill W from , , the September 09, 2018
« Used for a double vanity basin for new en suite. »
« Used for a double vanity basin for new en suite. »
Gill W. from Hereford, UK Mainland, the September 09, 2018
« Used for a double vanity basin for new en suite. »
« Used for a double vanity basin for new en suite. »
Yasmeen W. from London, UK Mainland, the March 22, 2018
« Gorgeous product »
« Gorgeous product »
Yasmeen W from , , the March 22, 2018
« Gorgeous product »
« Gorgeous product »
Rosemary B. from Tregaron, UK Mainland, the September 09, 2017
« For bathroom. recommend to anyone needing a new sink. excellent quality. »
« For bathroom. Recommend to anyone needing a new sink. Excellent quality. »
Rosemary B from , , the September 09, 2017
« For bathroom. recommend to anyone needing a new sink. excellent quality. »
« For bathroom. Recommend to anyone needing a new sink. Excellent quality. »
Mrs. deborah W. from Canterbury, UK Mainland, the September 28, 2015
« Beautifully crafted wash bowl. »
« Beautifully crafted wash bowl. »
Mrs. Deborah W from , , the September 28, 2015
« Beautifully crafted wash bowl. »
« Beautifully crafted wash bowl. »
Carol L. from Frome, UK Mainland, the August 24, 2019
« Would prefer not to answer these questions »
« Would prefer not to answer these questions »
Carol L from , , the August 24, 2019
« Would prefer not to answer these questions »
« Would prefer not to answer these questions »
Marco B from Bergamo, Italy, the July 09, 2020
« Product as described, punctual delivery and suitable packaging »
« prodotto come da descrizione, consegna puntuale ed imballo idoneo »
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Oliver K. from Jennersdorf, Austria, the July 02, 2020
« The sink has a great size and meets the expectations. the color corresponds to the natural stone, which was different on delivery. however, i find this an enrichment of a natural ambience. »
« Das Waschbecken hat eine tolle Größe und entspricht ganz den Vorstellungen. Die Farbe entspricht dem natürlichen Stein, welcher bei der Lieferung unterschiedlich war. Dies finde ich jedoch als Bereicherung eines natürlichen Ambientes. »
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Mireille M from Souvigny, France, the June 29, 2020
« I love it. beautiful set with the furniture. »
« Je l'adore. Bel ensemble avec le meuble. »
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Jeanne B from Charly, France, the June 27, 2020
« Magnificent magnificent matter rendered »
« Magnifique matière magnifique rendu »
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Elodie G from La Motte Servolex, France, the June 02, 2020
« Beautiful basin, not yet used »
« Belle vasque, pas encore utilisé »
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Nadege Z from Feuguerolles-bully, France, the May 25, 2020
« Perfect. corresponds well to the description. »
« Parfait. Correspond bien à la description. »
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Gerardo F from Muro Lucano, Italy, the May 19, 2020
« It's beautiful. i have not yet had the opportunity to use it so i can not say more. »
« È bellissimo. Non ho ancora avuto modo di utilizzarlo perciò non posso dire altro. »
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Sylvie M from Villers-bocage, France, the May 11, 2020
« Profound effect on the furniture and very nice look »
« profondbel effect sur le meuble et très belle allure »
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Berenice L from Courcelles Chaussy, France, the May 11, 2020
« Very nice basin conforms to the description, well packaged :) »
« Tres belle vasque conforme à la description bien emballé :) »
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Malte M. from Osnabrück, Deutschland, the May 10, 2020
« Good quality at a great price. *** »
« Gute Qualität zum super Preis. *** »
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Ainhoa R from Barakaldo, Spain, the March 31, 2020
« Good quality. the color varies a lot from the photo, i thought it was a bluish gray and it is a greyish with some orange area of iron. it is understandable as it is porous marble. »
« Buena calidad. El color varía mucho de la foto.Pensaba que era un gris azulado y es un grisáceo con alguna zona anaranjada del hierro. Es comprensible al ser el mármol poroso . »
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Angelo G. from Braine-le-château, Belgium, the February 22, 2020
« Excellent product. only small remark concerning the color: the basin is lighter than on the photo »
« Excellent produit. Seule petite remarque concernant la couleur: la vasque est plus clair que sur la photo »
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Ludovic D. from Albert, France, the January 07, 2020
« Discovered in the accompanying proposals for my teak furniture (soho range), i really appreciate the quality of this basin and it goes really well with the color of teak. »
« Découvert dans les propositions d'accompagnement de mon meuble teck (gamme Soho), j'apprécie vraiment la qualité de cette vasque et elle se marie vraiment bien avec la couleur du teck. »
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Chloé H. from Vannes-sur-cosson, France, the January 03, 2020
« Not yet installed because in work, but product conforms to the description and to my expectations! »
« Pas encore installée car en travaux, mais produit conforme à la description et à mes attentes! »
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Schrittwieser K. from Mülheim An Der Ruhr, Deutschland, the September 05, 2019
« In the guest toilet installed. »
« Im gäste wc eingebaut. »
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Acksteiner M. from Salzburg, Austria, the June 30, 2019
« Very nice product, fits perfectly, color a bit more brown tone than to see in the photo »
« Sehr schöne Ware , passt perfekt , Farbe etwas mehr ein Braunton als auf dem Foto zu sehen , »
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Camille G from , , the April 02, 2019
« Very nice products, i am delighted. they correspond completely to the description made on the site. attention, which makes the charm of natural stone, can also hold surprises: if you order several products of the same type, you are not sure that they have exactly the same shade. this is my case, the 2 basins are different in color (enough to be noticed when they are side by side). but we know it from the start! »
« Très beaux produits, j'en suis ravie. Elles correspondent totalement à la description faite sur le site.Attention, ce qui fait le charme de la pierre naturelle, peut aussi réserver des surprises: si vous commandez plusieurs produits du même types,vous n'êtes pas assurés qu'ils aient exactement la même teinte. C'est mon, cas, les 2 vasques sont de couleur différentes (assez pour qu'on le remarque lorsqu'elles sont côte à côte). Mais on le sait dès le départ! »
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Camille G. from Saint Louis, France, the April 02, 2019
« Very beautiful products, i am delighted. they correspond completely to the description made on the site.attention, what makes the charm of the natural stone, can also reserve surprises: if you order several products of the same types, you are not assured that they have exactly the same hue. this is my case, the 2 bowls are of different colors (enough to be noticed when they are side by side). but we know it from the start! »
« Très beaux produits, j'en suis ravie. Elles correspondent totalement à la description faite sur le site.Attention, ce qui fait le charme de la pierre naturelle, peut aussi réserver des surprises: si vous commandez plusieurs produits du même types,vous n'êtes pas assurés qu'ils aient exactement la même teinte. C'est mon, cas, les 2 vasques sont de couleur différentes (assez pour qu'on le remarque lorsqu'elles sont côte à côte). Mais on le sait dès le départ! »
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Pfeifer M. from Bitterfeld-wolfen, Deutschland, the February 23, 2019
« Super quality ... nice to look at »
« Super Qualität...schick anzusehen »
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Cyrine F. from Paris, France, the February 12, 2019
« Match the photo, no complaints about the quality, to see the use in time »
« Correspond a la photo, rien à redire sur la qualité, à voir à l'usage dans le temps »
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Idriss A. from Ecully, France, the November 25, 2018
« Very satisfied, the marble is very beautiful. the basin is wide and allows a comfortable use. »
« Très satisfait, le marbre est très beau. La vasque est bien large et permet une utilisation confortable. »
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Claire S. from Aix En Provence, France, the October 26, 2018
« Good quality, nothing to say. »
« Bonne qualité, rien à dire. »
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Micheline J. from Morillon, France, the September 20, 2018
« It conforms to what we expected. we were told to treat it before use, but apparently it already is. »
« Il est conforme à ce que nous attendions.On nous avait dit de le traiter avant utilisation, mais apparemment il l'est déjà. »
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Lionel C. from Perpignan, France, the September 14, 2018
« High quality and durable product »
« produit de qualite et durable »
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Severine G. from Saint Lon Les Mines, France, the April 05, 2018
« Pretty aesthetic rendering with soho furniture »
« Jolie rendu esthétique avec le meuble soho »
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Matthias N. from Rausdorf, Deutschland, the March 22, 2018
« Beautiful individual sinks; attention: if you order 2 or more, they are of course not the same in the grain, because natural products »
« wunderschöne indiviuelle Waschbecken; Achtung: wenn man 2 oder mehr bestellt, sind sie natürlich nicht gleich in der Maserung, da Naturprodukte »
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Remy P. from Le Havre, France, the March 22, 2018
« Excellent product. currently not installed »
« excellent produit.actuellement pas installées »
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Stéphanie G. from Sainte-cécile, France, the February 27, 2018
« Superb, very well protected for transport. »
« Superbe,très bien protégé pour le transport. »
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Grégoire H. from Céroux-mousty, Belgium, the September 13, 2017
« Pretty basin, resting on a raw wooden board. quality looks good »
« Jolie vasque, posée sur une planche en bois brut. Qualité semble bonne »
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Gaby Z. from Wien, Austria, the June 13, 2016
« The sinks are very nice; look very high quality. i have not used it yet, but i'm looking forward to it. ;) »
« die Waschbecken sind sehr schön; sehen sehr hochwertig aus. habe sie noch nicht in Verwendung, aber freue mich schon drauf. ;) »
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Marc M. from Bormes Les Mimosas, France, the September 10, 2015
« Compliant. beautiful rendering, good finish. »
« conforme. beau rendu, bonne finition. »
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Marie-clère W. from Badecon Le Pin, France, the April 27, 2015
« The basin is what i expected. it is not yet in service, so i can not add anything. »
« La vasque correspond à ce que j'attendais. Elle n'est pas encore en service, je ne peux donc rien rajouter. »
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Mathilde M from Sarry, France, the June 02, 2020
« Exellent value for money, i just thought that the basins ordered would be a little darker but otherwise i am satisfied with my order! »
« Exellent rapport qualité-prix, je pensais juste que les vasques commandées seraient un peu plus foncées mais sinon je suis satisfaite de ma commande ! »
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FABIO M from Milano, Italy, the May 14, 2020
« Absolutely recommended an excellent sink »
« Assolutamente consigliato un ottimo lavandino »
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Riccardo S from Montelupo Fiorentino (fi), Italy, the April 22, 2020
« Excellent product, slightly lighter than the photo in description. unbeatable value for money. »
« Prodotto ottimo, leggermente più chiaro rispetto alla foto in descrizione. Rapporto qualità prezzo imbattibile. »
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JACKY N from , , the August 26, 2019
« Conform to the description and very beautiful »
« conforme au descriptif et tres beaux »
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Jacky N. from Cestas, France, the August 26, 2019
« Consistent with the description and very beautiful »
« conforme au descriptif et tres beaux »
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Claudia A. from Emance, France, the March 12, 2019
« Very beautiful basin. go perfectly with the furniture and tiling of the bathroom. »
« Três belle vasque. Va parfaitement avec le meuble et le carrelage de la salle de bain. »
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Ursula B. from Bergisch Gladbach, Deutschland, the September 13, 2018
« Also ordered second basin had small crack. »
« Auch zweites bestelltes Becken hatte kleinen Riss. »
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Karine G. from Colmar, France, the August 10, 2018
« I buy it for my daughter she is happy so me too »
« je l ai achetter pour ma fille elle est contente donc moi aussi »
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Francesco P. from Pavia, Italy, the July 02, 2016
« The best publicity is word of mouth and when friends and relatives come to see me i will show them the product. good day »
« la miglior pubblicità è il passaparola e quando verranno amici e parenti a trovarmi mostrerò loro il prodotto.Buona giornata »
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Francesco P from , , the July 02, 2016
« The best advertisement is word of mouth and when friends and relatives come to visit me i will show them the product »
« la miglior pubblicità è il passaparola e quando verranno amici e parenti a trovarmi mostrerò loro il prodotto.Buona giornata »
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DEHOUCK-HISARLIYAN C from Olivet, France, the July 09, 2020
« Always no news from service »
« TOUJOURS PAS DE NOUVELLE DU SAV »
Julie from Tikamoon answered :
Hello, We thank you for taking the time to leave us a notice and we are sorry for this concern encountered on your basins. We are currently experiencing a processing time, opening an after-sales service file requires an analysis phase, so it takes an average of 3 days for processing. Our customer service is to date awaiting your photos, invite you to send him by email so that he can give you an answer within 24 hours. Sincerely, Julie Tikamoon
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un avis et sommes navrés pour ce souci rencontré sur vos vasques. Nous rencontrons actuellement un délai de traitement, l'ouverture d'un dossier SAV nécessite une phase d'analyse, il faut donc compter en moyenne 3 jours pour le traitement. Notre service clients est à ce jour dans l'attente de vos photos, vous invitons à lui envoyer par email afin qu'il puisse vous apporter une réponse dans les 24h. Cordialement, Julie Tikamoon
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Anissa A from Taverny, France, the July 07, 2020
« We will see over time how the product evolves »
« On verra avec le temps comment le produit évolu »
Julie from Tikamoon answered :
Hello, Thank you for taking the time to leave us a notice and we are sorry that the articles do not meet your expectations. We send your comments back to the departments concerned with a constant concern for improving the items we offer. Regards, Julie
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un avis et sommes navrés que les articles ne corresponde pas à vos attentes. Nous remontons vos remarques auprès des services concernés dans un souci constant d'amélioration des articles que nous vous proposons. Cordialement, Julie
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Secil D from Vilvoorde, Belgium, the June 08, 2020
« The sink received looks nothing like the photo on the site »
« La vasque reçu ne ressemble en rien à la photo du site »
Julie from Tikamoon answered :
Hello, Thank you for taking the time to leave us a notice on your order and we are sorry that the basin does not meet your expectations. Our basins are shaped by hand in natural stone, each model is unique. We have set up the free return within 60 days to allow you not to keep an item that does not meet your expectations, following your contact with our customer service, the sink has been resumed and the full refund of the order has been done. Sincerely, Julie Tikamoon
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un avis sur votre commande et sommes navrés que la vasque ne corresponde pas à vos attentes. Nos vasques étant façonnées à la main dans de la pierre naturelle, chaque modèle est unique. Nous avons mis en place le retour gratuit sous 60 jours afin de vous permettre ne pas conserver un article qui ne correspondrait pas à vos attentes, suite à votre contact avec notre service client, la vasque a été reprise et le remboursement intégral de la commande a été effectué. Cordialement, Julie Tikamoon
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Didier V. from Bretteville Sur Laize, France, the February 26, 2019
« Washbasin received non-compliant, not the same thickness, height and color! »
« Vasque reçu non conforme, pas la même épaisseur, hauteur et couleur ! »
Julie from Tikamoon answered :
Hello, we are sorry that your basins did not bring you complete satisfaction. the basins being carved directly into the marble there may be a slight variation in hue or dimension. cordially
Bonjour, nous sommes navrés que vos vasques ne vous ait pas apporté entière satisfaction. les vasques étant taillé directement dans le marbre il peut subsister une légère variation de teinte ou de dimension. Cordialement
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Daniela S. from Roma, Italy, the July 28, 2018
« Careful shipment management, washbasin arrived post reimbursement request with more than 2 weeks delay and refused, therefore i could not verify the satisfaction, too bad. »
« Gestione spedizione poco attenta, lavabo arrivato post richiesta rimborso con più di 2 settimane di ritardo e rifiutato, pertanto non ho potuto verificarne il gradimento, peccato. »
Julie from Tikamoon answered :
We promptly repaid the full amount you paid, because the search for your lost package was slow to produce the desired results.
Le abbiamo prontamente rimborsato l'intero importo da lei pagato, perché la ricerca del suo pacco perso tardava a dare i risultati desiderati.
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Daniela S from , , the July 28, 2018
« Shipping management not very careful, sink arrived after request for refund more than 2 weeks late and refused, therefore i was unable to verify the liking, too bad. »
« Gestione spedizione poco attenta, lavabo arrivato post richiesta rimborso con più di 2 settimane di ritardo e rifiutato, pertanto non ho potuto verificarne il gradimento, peccato. »
Julie from Tikamoon answered :
We promptly refunded you the full amount you paid, because the search for your lost package was slow to give the desired results.
Le abbiamo prontamente rimborsato l'intero importo da lei pagato, perché la ricerca del suo pacco perso tardava a dare i risultati desiderati.
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