Customer ratings (131 customers)
Gary W. from Tranent, UK Mainland, the February 07, 2020
« We bought this pebble basin for our cloakroom and everyone keeps commenting on how great it is. such excellent quality for a reasonable price. would recommend to anyone looking for something a bit different... »
« We bought this pebble basin for our Cloakroom and everyone keeps commenting on how great it is. Such excellent quality for a reasonable price. Would recommend to anyone looking for something a bit different... »
Toby H from , , the November 16, 2019
« A really good natural stone sink with all the qualities you want in something natural. something to bare in mind is the sink does weigh approx 30kg so needs something very sturdy and strong to sit on. »
« A really good natural stone sink with all the qualities you want in something natural. Something to bare in mind is the sink does weigh approx 30kg so needs something very sturdy and strong to sit on. »
Toby H. from Clanfield, UK Mainland, the November 16, 2019
« A really good natural stone sink with all the qualities you want in something natural. something to bare in mind is the sink does weigh approx 30kg so needs something very sturdy and strong to sit on. »
« A really good natural stone sink with all the qualities you want in something natural. Something to bare in mind is the sink does weigh approx 30kg so needs something very sturdy and strong to sit on. »
Meabh B from , , the September 23, 2019
« Fantastic quality, we were worried it would be too small but it's a great big solid sink. centre piece of any bathroom. »
« Fantastic quality, we were worried it would be too small but it's a great big solid sink. Centre piece of any bathroom. »
Meabh B. from Beith, UK Mainland, the September 23, 2019
« Fantastic quality, we were worried it would be too small but it's a great big solid sink. centre piece of any bathroom. »
« Fantastic quality, we were worried it would be too small but it's a great big solid sink. Centre piece of any bathroom. »
Milling M from , , the March 09, 2018
« Beautiful sink really pleased it looks even better in situ finishing touches to my bathroom , »
« beautiful sink really pleased it looks even better in situ finishing touches to my bathroom , »
Milling M. from Leigh, UK Mainland, the March 09, 2018
« Beautiful sink really pleased it looks even better in situ finishing touches to my bathroom , »
« beautiful sink really pleased it looks even better in situ finishing touches to my bathroom , »
Sallyanne F from , , the January 21, 2018
« Excellent »
« Excellent »
Sallyanne F. from Oldham, UK Mainland, the January 21, 2018
« Excellent »
« Excellent »
Alasdair M from , , the August 04, 2017
« We are about to fit a new en suite and our plumber saw this and recommended it. when we saw it on line we agreed to purchasing and look forward to seeing it in place and in use once en suite fitted out. »
« We are about to fit a new en suite and our plumber saw this and recommended it. When we saw it on line we agreed to purchasing and look forward to seeing it in place and in use once en suite fitted out. »
Alasdair M. from Whitworth, UK Mainland, the August 04, 2017
« We are about to fit a new en suite and our plumber saw this and recommended it. when we saw it on line we agreed to purchasing and look forward to seeing it in place and in use once en suite fitted out. »
« We are about to fit a new en suite and our plumber saw this and recommended it. When we saw it on line we agreed to purchasing and look forward to seeing it in place and in use once en suite fitted out. »
Joanne C from , , the April 30, 2017
« I bought this basin for my new downstairs toilet. looks amazing against the turquoise tiles. »
« I bought this basin for my new downstairs toilet. Looks amazing against the turquoise tiles. »
Joanne C. from Rotherham, UK Mainland, the April 30, 2017
« I bought this basin for my new downstairs toilet. looks amazing against the turquoise tiles. »
« I bought this basin for my new downstairs toilet. Looks amazing against the turquoise tiles. »
Gregory W from , , the April 08, 2017
« Lovely product that looks just like the one in the picture, really solid item that i'm really happy with, lead time was explained in the discription so i was happy to wait. price was reasonable and the service has worked very well. »
« Lovely product that looks just like the one in the picture, really solid item that I'm really happy with, lead time was explained in the discription so I was happy to wait. Price was reasonable and the service has worked very well. »
Gregory W. from Templecombe, UK Mainland, the April 08, 2017
« Lovely product that looks just like the one in the picture, really solid item that i'm really happy with, lead time was explained in the discription so i was happy to wait. price was reasonable and the service has worked very well. »
« Lovely product that looks just like the one in the picture, really solid item that I'm really happy with, lead time was explained in the discription so I was happy to wait. Price was reasonable and the service has worked very well. »
Thomas S. from Lymington, UK Mainland, the August 28, 2016
« Love it! real feature point in the bathroom. »
« Love it! Real feature point in the bathroom. »
Thomas S from , , the August 28, 2016
« Love it! real feature point in the bathroom. »
« Love it! Real feature point in the bathroom. »
Linda M. from Thornton-cleveleys, UK Mainland, the July 19, 2016
« Good quality and a real feature piece! »
« Good quality and a real feature piece! »
Linda M from , , the July 19, 2016
« Good quality and a real feature piece! »
« Good quality and a real feature piece! »
Adalto K from , , the June 28, 2016
« The washbasin was similar to the picture. quality, delivery time and packing were excelent »
« The washbasin was similar to the picture. Quality, delivery time and packing were excelent »
Adalto K. from London, UK Mainland, the June 28, 2016
« The washbasin was similar to the picture. quality, delivery time and packing were excelent »
« The washbasin was similar to the picture. Quality, delivery time and packing were excelent »
Heidi M from , , the July 04, 2019
« This survey is repetitive!this product is for personal use. i wouldn't recommend it to everyone because it's inappropriate in some cases. i like that the cleaning products are recommended but i don't seem to be able to order them. »
« This survey is repetitive!This product is for personal use. I wouldn't recommend it to everyone because it's inappropriate in some cases. I like that the cleaning products are recommended but I don't seem to be able to order them. »
Heidi M. from Coventry, UK Mainland, the July 04, 2019
« This survey is repetitive!this product is for personal use. i wouldn't recommend it to everyone because it's inappropriate in some cases. i like that the cleaning products are recommended but i don't seem to be able to order them. »
« This survey is repetitive!This product is for personal use. I wouldn't recommend it to everyone because it's inappropriate in some cases. I like that the cleaning products are recommended but I don't seem to be able to order them. »
Karl S from , , the January 12, 2018
« Unique product for our bathroom at home »
« unique product for our bathroom at home »
Karl S. from Peterborough, UK Mainland, the January 12, 2018
« Unique product for our bathroom at home »
« unique product for our bathroom at home »
Lisa O from , , the June 14, 2015
« I have purchased the galet nobu pebble basin for my bathroom. i was a little disappointed when i first saw the basin as the colour and edging was not as i had visualised it after looking at the photograph on the webpage. however, i have decided to keep it and it will look lovely as the wall tiles help to make it stand out. »
« I have purchased the Galet Nobu Pebble basin for my bathroom. I was a little disappointed when I first saw the basin as the colour and edging was not as I had visualised it after looking at the photograph on the webpage. However, I have decided to keep it and it will look lovely as the wall tiles help to make it stand out. »
Lisa O. from Llanelli, UK Mainland, the June 14, 2015
« I have purchased the galet nobu pebble basin for my bathroom. i was a little disappointed when i first saw the basin as the colour and edging was not as i had visualised it after looking at the photograph on the webpage. however, i have decided to keep it and it will look lovely as the wall tiles help to make it stand out. »
« I have purchased the Galet Nobu Pebble basin for my bathroom. I was a little disappointed when I first saw the basin as the colour and edging was not as I had visualised it after looking at the photograph on the webpage. However, I have decided to keep it and it will look lovely as the wall tiles help to make it stand out. »
Gary B. from Upminster, UK Mainland, the March 08, 2018
« Poor quality of the internal finish of this product, let?s it down, »
« Poor quality of the internal finish of this product, let?s it down, »
Julie from Tikamoon answered :
Thank you for your feedback. Your comment has been forwarded to our product management department for re-evaluation. Our customer service center is available to discuss options if you would like to receive a replacement item
Thank you for your feedback. Your comment has been forwarded to our product management department for re-evaluation. Our customer service center is available to discuss options if you would like to receive a replacement item
Gary B from , , the March 08, 2018
« Poor quality of the internal finish of this product, let?s it down, »
« Poor quality of the internal finish of this product, let?s it down, »
Julie from Tikamoon answered :
Thank you for your feedback. Your comment has been forwarded to our product management department for re-evaluation. Our customer service center is available to discuss options if you would like to receive a replacement item
Thank you for your feedback. Your comment has been forwarded to our product management department for re-evaluation. Our customer service center is available to discuss options if you would like to receive a replacement item
Andreas H. from Waldsteinberg, Deutschland, the April 09, 2020
« Nice eye-catcher for our guest room »
« schöner Blickfang für unser Gästezimmer »
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Luigi M from Valledoria Sassari, Italy, the April 08, 2020
« The goods arrived well packed and on time »
« La merce è arrivata ben imballata e nei tempi stabiliti »
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Giannotta P. from Firenze, Italy, the February 12, 2020
« Excellent quality the product is beautiful and gives a natural touch to the whole »
« Qualità ottima il prodotto è bellissimo e da un tocco naturale al tutto »
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Heike N. from Werther, Deutschland, the December 08, 2019
« I bought the sink for my new bathroom. very good quality. »
« Ich habe das Waschbecken für mein neues Bad gekauft.Sehr gute Qualität. »
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Véronique M. from St Romain Lachalm, France, the November 27, 2019
« Not yet posed but corresponds to the photo of the site. »
« Pas encore posé mais correspond à la photo du site. »
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Jessy T. from Athus, Belgium, the November 24, 2019
« Excellent product that fully meets our expectations. the 2 bowls ordered are slightly different in both form and tone and it suits us perfectly. »
« Excellent produit qui correspond entièrement à nos attentes.Les 2 vasques commandées sont légèrement différentes tant dans la forme que dans les tons et ça nous convient parfaitement. »
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Elisabeth M. from Rozerieulles, France, the November 21, 2019
« Pretty bowl, big and not the effects »
« Jolie vasque, grande et de ne le effets »
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Gunhild K. from Lübow, Deutschland, the November 08, 2019
« Use as a hand basin in a guest bathroom. the quality is convincing. declined in design - very nice. it lacks a rustic base cabinet in the range ... »
« Verwendung als Handwaschbecken in einem Gäste-WC.Die Qualität ist überzeugend.Ausgefallen im Design - sehr schön.Es fehlt ein rustikaler Unterschrank im Sortiment... »
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Fabrice H. from Illkirch, France, the November 06, 2019
« Beautiful basin, as shown in the photo »
« Magnifique vasque, telle que présentée sur la photo »
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Karine D. from Saint Andre Lez- Lille, France, the October 08, 2019
« Very pretty, easy maintenance for a bathroomzen, nature »
« tres jolie, facile d entretien pour une salle de bainZen , nature »
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Evelyne M. from Corbara, Corse, the September 12, 2019
« Beautiful washbasin, perfectly in line with my order. superb! »
« Très belle vasque, parfaitement conforme à ma commande. Superbe ! »
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Sascha K. from Schönbrunn, Deutschland, the August 07, 2019
« Great workmanship, however, the sinks vary quite a bit in shape and outward appearance. however, it is a real eye-catcher. friends are thrilled when they see the combination of the sink with the teak mirror cabinet and the teak vanity unit and want to know immediately where we got it from. in the end, the quite acceptable price of the articles is convincing. the quality and processing of the products we bought was very high quality, if i can judge that as a hobby craftsman so. i build furniture, stairs and banisters, etc. and was really surprised by the workmanship. we recommend!!!! »
« tolle Verarbeitung, jedoch fallen die Waschbecken recht unterschiedlich in Form und äußerlichen Erscheinung aus. Jedoch ist es ein echter Hingucker. Freunde sind begeistert, wenn sie die kombination von dem Waschbecken mit dem Teak-Spiegelschrank und dem Teak-Waschtischunterschrank sehen und wollen sofort wissen, wo wir das her haben. Letztlich überzeugt dann auch der recht akzeptable Preis der Artikel. Die Qualität und Verarbeitung der von uns gekauften Produkte war sehr hochwertig, wenn ich das als Hobby-Handwerker so beurteilen kann. Ich baue selbst Möbel, Treppen und Treppengeländer, etc. und war von der Verarbeitung wirklich sehr positiv überrascht. Sehr zu empfehlen!!!! »
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Manuéla A. from Prades Le Lez, France, the July 10, 2019
« Vasque arrival broken in 4 but then resumed very good service »
« Vasque arrivée cassée en 4 mais reprise ensuite très bon SAV »
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Manuéla A from , , the July 10, 2019
« Arrival basin broken in 4 but then resumed very good after-sales service »
« Vasque arrivée cassée en 4 mais reprise ensuite très bon SAV »
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Susan R. from Lauter - Bernsbach, Deutschland, the May 27, 2019
« Super nice sink. an absolute highlight in our guest wc. the shape of the sink is just great. i am very pleased. »
« Super schönes Waschbecken. Ein absolutes Highlight in unserem Gäste -WC. Die Form des Waschbeckens ist einfach prima. Bin sehr zufrieden. »
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Birgit P. from Großenkneten, Deutschland, the May 12, 2019
« It will be a visual highlight in our guest bathroom. how care-intensive bez. sensitive it will be, shows the insert. »
« Es wird in unserem Gästebad ein optisches Highlight werden. Wie pflegeintensiv bez. empfindlich es sein wird, zeigt der Einsatz. »
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Elodie C. from Rignieux-le-franc, France, the January 30, 2019
« Produced largely above my expectations. for an original decoration! very strong we are totally satisfied »
« Produit largement au dessus de mes espérances. Pour une décoration originale! Très costaud Nous sommes totalement satisfaits »
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Tiziano T from , , the January 18, 2019
« Good product more beautiful live than on the site. safe packaging with polystyrene and cardboard, although the courier has not been the most careful. »
« Buon prodotto più bello dal vivo che sul sito.Imballo sicuro con polistirolo e cartone, nonostante il corriere non sia stato dei più accorti.Consiglio »
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Tiziano T. from Edolo, Italy, the January 18, 2019
« Good product more beautiful live than on the site.imballo safe with polystyrene and cardboard, despite the courier was not the most careful. »
« Buon prodotto più bello dal vivo che sul sito.Imballo sicuro con polistirolo e cartone, nonostante il corriere non sia stato dei più accorti.Consiglio »
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Christophe F. from Langon, France, the November 22, 2018
« Beautiful stone basin matches the description. to really a beautiful natural appearance looking forward to see it install the unique side of the room will give the most beautiful effect to our shower room. »
« Très belle vasque en pierre correspond bien au descriptif .À vraiment un très belle aspect naturel hâte de la voir installer le côté unique de la pièce sera donner le plus belle effet à notre salle de douche . »
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Maria isabel T. from Cartagena (murcia), Spain, the November 10, 2018
« It comes well, in perfect condition, i still have it without installing »
« Viene bien, en perfecto estado, aun lo tengo sin instalar »
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MARIA ISABEL T from , , the November 10, 2018
« It comes well, in perfect condition, i still have it without installing »
« Viene bien, en perfecto estado, aun lo tengo sin instalar »
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Ulrike G. from Geisfeld, Deutschland, the August 24, 2018
« Unusually beautiful and individual! »
« Ungewöhnlich schön und individuell! »
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Huguette G. from Longuyon, France, the July 16, 2018
« Very chic, they are great we are really very very satisfied with the result thank you »
« très chic, elles sont super on est vraiment très très satisfait du résultat merci »
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Ludivine C. from Pisieu, France, the June 09, 2018
« Super quality, the material is very beautiful. »
« Super qualité, la matière est très belle. »
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Zichaeus V. from Happurg, Deutschland, the May 31, 2018
« We bought the sink for our future bathroom; who puts value on design and naturalness, will be enthusiastic; a wonderful flatterer on it! »
« Wir haben das Waschbecken für unser zukünftiges Badezimmer gekauft; wer Wert auf Design und Natürlichkeit legt, wird begeistert sein; ein herrlicher Handschmeichler noch dazu! »
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Florin I. from Wolfsburg, Deutschland, the May 28, 2018
« Has fit well ... now i have a new bathroom! »
« hat gut gepasst ...jetz habe ich eine neue Bad! »
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Eric D. from Lesigny, France, the March 04, 2018
« Very nice product, as described. it remains to find the appropriate accessories (bung - siphon and faucet) and install. very well packaged. »
« Très beau produit, conforme à la description. Reste plus qu'à lui trouver les accessoire adaptés (bonde - siphon et robinetterie) et l'installer.Très bien emballé. »
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Eva F. from Lemgo, Deutschland, the December 21, 2017
« Very nice sink, good service »
« Sehr schöne Waschbecken, guter Service »
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Engelbert H. from Kallmünz, Deutschland, the December 07, 2017
« Corresponds to the description. »
« Entspricht der Beschreibung. »
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Mont C. from Champs Sur Tarentaine, France, the July 12, 2017
« Perfect perfectly to my taste »
« Parfaite tout à fait à mon goût »
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Daniela P from , , the May 18, 2017
« ***, product to my liking as viewed on the site. »
« ***, prodotto di mio gradimento come da visualizzazione sul sito. »
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Daniela P. from Pietrasanta (lu), Italy, the May 18, 2017
« ***, product of my liking as displayed on the site. »
« ***, prodotto di mio gradimento come da visualizzazione sul sito. »
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Schmalenberg S. from Cunewalde, Deutschland, the April 14, 2017
« We put up the natural stone pool on a kambione and put a cast-iron pump next to it, from which the water comes. that looks very good in our rock garden !!! »
« wir haben das natursteinbecken auf einer kambione aufgesetz und daneben eine gusseiserne pumpe gestellt, aus der das wasser kompt. das sieht sehr gut aus in unserem steingarten!!! »
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Stefano J from , , the February 02, 2017
« Excellent product quality and sales and delivery service »
« Ottima qualità del prodotto e del servizio di vendita e consegna »
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Stefano J. from Bolzano, Italy, the February 02, 2017
« Excellent product quality and sales and delivery service »
« Ottima qualità del prodotto e del servizio di vendita e consegna »
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Florence C. from Saint Etiennele Laus, France, the January 27, 2017
« She is beautiful after must see in longevity »
« elle est magnifique apres faut voir dans la longévité »
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Franziska H. from Bad Harzburg, Deutschland, the January 13, 2017
« The sink looks classy and not right after bath or kitchen. »
« Das Waschbecken sieht edel und nicht gleich nach Bad oder Küche aus. »
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Karola S. from Wetschen, Deutschland, the January 13, 2017
« For friends of natural sinks just the thing! we ordered two sinks to be placed next to each other and tikamoon went to great lengths to meet our request to select similar items, thank you! »
« Für Freunde von Naturwaschbecken genau das Richtige! Wir haben zwei Waschbecken bestellt, die nebeneinander aufgestellt werden sollen und tikamoon hat sich große Mühe gegeben, unserem Wunsch zu entsprechen, ähnliche Exemplare auszuwählen, danke! »
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Antonella A. from Maulburg, Deutschland, the November 10, 2016
« Looks great u worked well »
« Sieht toll aus u gut verarbeitet »
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Rolande D. from Seyssuel, France, the February 26, 2016
« Product that matches my expectation »
« produit qui correspond à mon attente »
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Monika K. from Recklinghausen, Deutschland, the February 21, 2016
« Ingenious, sink. artistically valuable, a beautiful spatial object. »
« Geniales, Waschbecken. Künstlerisch wertvoll, ein wunderschönes Raumobjekt. »
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Syliane D. from Sailly Sur La Lys , France, the February 17, 2016
« Superb! i look forward to having them in my bathroom. »
« Superbes ! Hâte de les avoir dans ma salle de bain. »
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Jacques V. from Pessac, France, the February 14, 2016
« Not yet installed but it corresponds to my expectations so everything is fine it will be necessary to see the use »
« pas encore installé mais il correspond à mes attentes donc tout vas bien il faudra voir à l'usage »
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Eric F. from Saint-dié Des Vosges, France, the December 04, 2015
« Corresponds to our expectations »
« Correspond a notre attente »
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Christine W. from Saint Amand Les Eaux, France, the November 14, 2015
« Product of very good quality that corresponds perfectly to what we wanted »
« Produit de très bonne qualité qui correspond tout à fait à ce qu'on souhaitait »
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Oliver H. from Leitring, Austria, the September 21, 2015
« Natural product in which the price / performance ratio fits. »
« Naturprodukt bei dem das Preis / Leistungverhältnis passt. »
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Nicolas M. from Pouilly En Auxois, France, the September 12, 2015
« This is the product i wanted »
« C est le produit que je souhaitais »
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Eva R. from Egg, Austria, the February 26, 2015
« Is built into a quaint cottage on a massive wood washbasin as a double sink. top value for money. i'm looking forward to the conversion! e. from austria »
« Wird in ein uriges Ferienhaus auf einem massiven Holzwaschtisch als Doppelwaschbecken eingebaut. Top Preisleistungsverhältnis. Freue mich schon auf den Umbau! e. aus Öaterreich »
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Noel P. from Champey Sur Moselle, France, the February 14, 2015
« This product exactly matches my expectations .it's great »
« Ce produit correspond exactement à mes attentes .C'est super »
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Martine A. from Olivet, France, the November 27, 2019
« Original but waiting for installation »
« Original mais en attente d installation »
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Séverine D. from Saint Germain Du Plain, France, the August 16, 2017
« Color of the stone a little different from the photo, but beautiful basin »
« couleur de la pierre un peu différente de la photo, mais vasque magnifique »
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Guy K. from Vilvoorde, Belgium, the July 24, 2017
« Nothing to report, corresponds to my order »
« Rien à signaler, correspond à ma commande »
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Erika R from , , the November 12, 2016
« Product of excellent quality, as described. the price is the best on the market »
« Prodotto di ottima qualità, come da descrizione.il prezzo é il migliore sul mercato »
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Erika R. from Celle Ligure, Italy, the November 12, 2016
« Product of excellent quality, as described. the price is the best on the market »
« Prodotto di ottima qualità, come da descrizione.il prezzo é il migliore sul mercato »
Comment on the website Tikamoon.it, Automatically translated from Italian
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Lisa S. from Böblingen, Deutschland, the June 12, 2016
« Product actually looks a bit different than pictorial. the last picture is more like reality. dark sink but i am satisfied ... i will install it with me. »
« Produkt sieht in Wirklichkeit etwas anders aus als auf dem bildern. Das letzte Bild entspricht eher der Wirklichkeit. Dunkles Waschbecken aber ich bin zufrieden... ich werde es bei mir einbauen. »
Comment on the website Tikamoon.de, Automatically translated from German
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Gerhard H. from Grainau, Deutschland, the June 08, 2016
« New bad.freunden and acquaintances.free »
« Neues Bad.Freunden und Bekannten.Einwandfrei »
Comment on the website Tikamoon.de, Automatically translated from German
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Audrey B. from Nazelles Negron, France, the February 11, 2016
« Very nice basin for our new bathroom! »
« Très jolie vasque pour notre nouvelle salle d'eau! »
Comment on the website Tikamoon.com, Automatically translated from French
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Matheo M. from Gundremmingen, Deutschland, the February 11, 2015
« Nice basin. color coordination of several pools difficult among each other - natural product. unfortunately difficult to get "same" pool. »
« Schönes Becken. Farbliche Abstimmung mehrerer Becken untereinander schwierig - Naturprodukt. leider schwierig "gleiche" Becken zu bekommen. »
Comment on the website Tikamoon.de, Automatically translated from German
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Severine M. from Gundremmingen, Deutschland, the January 10, 2015
« Too different. if customers order 2 sinks, make sure they fit together! »
« Zu unterschiedlich. Wenn Kunden 2 Waschbecken bestellen sollte darauf geachtet werden das sie zusammen passen! »
Comment on the website Tikamoon.de, Automatically translated from German
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Céline B from Maignelay Montigny, France, the May 08, 2020
« Good product »
« bon produit »
Julie from Tikamoon answered :
Hello, Could you tell us if one of the characteristics of the product did not meet your expectations given your rating? Remaining at your service, Sincerely, Julie, Tikamoon
Bonjour, Pourriez vous nous indiquer si une des caractéristiques du produit n'a pas répondu à vos attentes au vu de votre note? Restant à votre écoute, Cordialement, Julie, Tikamoon
Comment on the website Tikamoon.com, Automatically translated from French
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Marianne L. from Mâcon, France, the February 08, 2020
« Color does not match image on screen »
« Couleur ne correspond pas à image sur écran »
Julie from Tikamoon answered :
Hello, Thank you for taking the time to leave us a notice and we are sorry that the basin does not meet your expectations. As indicated on the site, this basin is cut from river pebbles, each model is unique. You have contacted our customer service as part of the free 30-day trial, which has set up the recovery of your washbasin. Regards,
Bonjour,
Nous vous remercions d'avoir pris le temps de nous laisser un avis et sommes navrés que la vasque ne corresponde pas à vos attentes. Comme indiqué sur le site, cette vasque est taillée dans des galets de rivière, chaque modèle est unique. Vous avez contacté notre service client dans le cadre de l'essai gratuit 30 jours, celui-ci a mis en place la reprise de votre vasque. Cordialement,
Comment on the website Tikamoon.com, Automatically translated from French
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Zimmermann U. from Nassau, Deutschland, the January 13, 2020
« It should be an eye-catcher, but is rather dirty gray, not as beautiful as the purple basin in the photo. otherwise everything is fine »
« Es sollte ein Hingucker werden, ist aber eher schmutzig grau, nicht so schön wie das lila Becken auf dem Foto. Sonst alles in Ordnung »
Qualitätsmanagement from Tikamoon answered :
We try to reproduce the presentation in the online shop as realistically as possible. The selection of photos for this product on our website clearly shows that the colors and shapes can vary.
Wir versuchen die Darstellung im Onlineshop so naturgetreu wie möglich abzubilden. Die Auswahl der Fotos zu diesem Produkt zeigt in unserer Website deutlich auf, dass die Farben wie auch die Formen variieren können.
Comment on the website Tikamoon.de, Automatically translated from German
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Daniel B. from Champigny, France, the July 25, 2017
« Too bad we can not master the color, the one i received was a little too dark for my taste »
« Dommage que l'on ne puisse pas maitriser la couleur, celle que j'ai reçue était un peu trop foncée à mon gout »
Paul from Tikamoon answered :
Hello Daniel. The Tikamoon team thanks you for your return. Indeed, the basin is made from a natural stone, its color is likely to vary slightly.
Bonjour Daniel. L'équipe Tikamoon vous remercie pour votre retour. En effet, la vasque est fabriquée à partir d'une pierre naturelle, sa couleur est donc susceptible de varier légèrement.
Comment on the website Tikamoon.com, Automatically translated from French
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Carolin W. from Dettighofen, Deutschland, the July 20, 2017
« The sinks are very nice, but they fit color, despite request when ordering two matching to deliver, not together. the customer service is looking for a solution. »
« Die Waschbecken sind sehr schön, allerdings passten sie farblich, trotz Bitte bei der Bestellung zwei passende zu liefern, nicht zusammen. Die Kundenbetreuung ist um eine Lösung bemüht. »
Comment on the website Tikamoon.de, Automatically translated from German
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Fabrizio V from , , the June 24, 2016
« Fragile in transport »
« Fragile nel trasporto »
Julie from Tikamoon answered :
We are glad you are satisfied with the product. Don't hesitate to contact our customer service if you need further support.
Ci fa piacere lei sia soddisfatto del prodotto. Non esiti a contattare il nostro servizio clienti se le necessitasse ulteriore supporto.
Comment on the website Tikamoon.it, Automatically translated from Italian
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Fabrizio V. from Udine, Italy, the June 24, 2016
« Fragile in transport »
« Fragile nel trasporto »
Julie from Tikamoon answered :
We are pleased you are satisfied with the product. Do not hesitate to contact our customer service if you need further support.
Ci fa piacere lei sia soddisfatto del prodotto. Non esiti a contattare il nostro servizio clienti se le necessitasse ulteriore supporto.
Comment on the website Tikamoon.it, Automatically translated from Italian
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Marie-claire N. from Salon De Provence, France, the February 06, 2015
« Edges less thick than on photo »
« bords moins epais que sur presentation photo »
Paul from Tikamoon answered :
Hello, Nobu washbasins are made from natural stones, each basin is unique, you will never find two identical. Cordially.
Bonjour, Les vasques Nobu sont fabriquées à partir de pierres naturelles, chaque vasque est unique, vous n'en trouverez jamais deux identiques. Cordialement.
Comment on the website Tikamoon.com, Automatically translated from French
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Arnaud N. from Cestas, France, the August 24, 2018
« Nothing to do with the photo »
« rien a voir avec la photo »
Julie from Tikamoon answered :
Hello, we thank you for your return. The basin in river stone is handcrafted which makes this basin a unique piece. cordially
Bonjour, nous vous remercions de votre retour. La vasque en pierre de rivière est issu de fabrication artisanale ce qui fait de cette vasque une pièce unique. Cordialement
Comment on the website Tikamoon.com, Automatically translated from French
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Laurent K. from Eaubonne, France, the January 05, 2015
« I would like to know .... when i get it! »
« j'aimerai le savoir....quand je l'aurai recu ! »
Alison from Tikamoon answered :
Hello, We are sorry for the worry encountered in the delivery of your order. I notice you have contacted our customer service directly to solve this problem. We remain at your disposal throughout the life of the product. Regards,
Bonjour,
Nous sommes navrés du souci rencontré lors de la livraison de votre commande. Je constate vous êtes entrés en contact directement avec notre service client afin de résoudre ce problème. Nous restons à votre disposition tout au long de la vie du produit.
Cordialement,
Comment on the website Tikamoon.com, Automatically translated from French
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Ingrid V. from Ohey, Belgium, the August 02, 2017
« Disappointed, does not look like the picture even knowing that there could be a difference written on the site. »
« Déçue,ne ressemble pas du tout à la photo même en sachant qu'il pouvait y avoir une différence écrit sur le site. »
Maxence from Tikamoon answered :
Hello, Thank you for your return. Our river stone products are indeed unique. I notice that you could exchange with our customer service about it. As a reminder, Tikamoon offers to return free unused products within 30 days of receipt, and you are refunded the full amount of your order.
Bonjour,
Merci pour votre retour. Nos produits en pierre de rivière sont en effet uniques. Je constate que vous avez pu échanger avec notre service client à ce sujet.
Pour rappel, Tikamoon vous propose de renvoyer gratuitement les produits non utilisés dans les 30 jours suivants la réception, et vous êtes remboursés de l'intégralité de votre commande.
Comment on the website Tikamoon.com, Automatically translated from French
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maurice C. from Les Vans, France, the September 04, 2015
« The color of the product received 4 months after the order is not at all the one displayed on the order »
« la couleur du produit reçu 4 mois après la commande n'est pas du tout celle affichée a la commande »
Maxence from Tikamoon answered :
Hello, Thank you for your return. Our river stone washbasins may have differences because it is a handcrafted product made with real river stone that is not an "industrial" and uniform material.
Bonjour,
Merci pour votre retour. Nos vasques en pierre de rivière peuvent comporter des différences car c'est un produit artisanal réalisé avec de la pierre de rivière véritable qui n'est pas un matériau "industriel" et uniforme.
Comment on the website Tikamoon.com, Automatically translated from French
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