Customer ratings (17 customers)
Jessica D. from London, UK Mainland, the December 15, 2019
« The Rafael Mango TV cabinet is fantastic - it makes the living room look very stylish and has roomy storage for books, dvds, tv equipment etc. The quality is brilliant and delivery service great. Thank you! »
« The Rafael Mango TV cabinet is fantastic - it makes the living room look very stylish and has roomy storage for books, dvds, tv equipment etc. The quality is brilliant and delivery service great. Thank you! »
Carolyn F. from BATH, UK Mainland, the September 26, 2019
« We are really pleased with our TV cabinet - it looks wonderful in situ. Excellent quality throughout - very good value for money. »
« We are really pleased with our TV cabinet - it looks wonderful in situ. Excellent quality throughout - very good value for money. »
Emer J. from Bristol, UK Mainland, the January 23, 2019
« Excellent product & delivery service. Would highly recommend! »
« Excellent product & delivery service. Would highly recommend! »
Arfan B. from London, UK Mainland, the December 11, 2018
« The blue was much lighter in real life than in the picture, was which disappointing. »
« The blue was much lighter in real life than in the picture, was which disappointing. »
Quality Management from Tikamoon answered :
Thank you for your product review. According to the lighting of the room, product perception may vary. As this product is handcrafted, the finished look may also differ slightly between series.
Thank you for your product review. According to the lighting of the room, product perception may vary. As this product is handcrafted, the finished look may also differ slightly between series.
Françoise S. from PARIS, France, the December 19, 2019
« beautiful, beautiful finish, original and beautiful materials »
« magnifique , belle finition , original et beaux matériaux »
Comment on the website Tikamoon.com, Automatically translated from French
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Demba D. from Villiers sur marne, France, the October 03, 2019
« Very nice product. Beautiful finish! »
« Très beau produit. Belle finition! »
Comment on the website Tikamoon.com, Automatically translated from French
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Martin M. from Kronbert, Deutschland, the August 18, 2019
« Nice, simple and unusual at the same time. »
« Schön, einfach und ausgefallen zugleich. »
Comment on the website Tikamoon.de, Automatically translated from German
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Christian D. from Rielasingen Worblingen, Deutschland, the June 15, 2019
« Real wood, pre-assembled, price performance top. Am satisfied, »
« Richtiges Holz,vormontiert, Preis Leistung top. Bin zufrieden, »
Comment on the website Tikamoon.de, Automatically translated from German
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Jocelyne C. from perrouse, France, the December 09, 2018
« excellent product of good quality very practical making a very beautiful decorative effect »
« excellent produit de bonne qualitétrès pratique faisant un très bel effet décoratif »
Comment on the website Tikamoon.com, Automatically translated from French
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Grit K. from Brühl, Deutschland, the November 17, 2019
« We were not very happy with this piece of furniture and have given it back ***. The wood tone is less honey-colored and therefore much more grayish than in the photos. Above all, the sliding doors were not quite straight, so that when the door was completely closed, a slot between the two doors was created, which tapered upwards. »
« Wir waren nicht sehr glücklich mit diesem Möbelstück und haben es auch zurück gegeben ***. Der Holzton ist weniger honigfarben und dafür deutlich graustichiger als auf den Fotos. Vor allem waren die Schiebetüren nicht ganz gerade, so dass bei ganz geschlossener Tür ein Schlitz zwischen beiden Türen entstand, der sich nach oben verjüngte. »
Qualitätsmanagement from Tikamoon answered :
We appreciate your open and fair comment, thank you very much! Obviously, this is a combination of disappointment about the color tone and a problem with the quality of the accessories. Since these are natural products, differences in the color of the wood are unavoidable. The situation with the sliding doors actually represents a qualitative problem and which should not be so absolutely. Our colleagues in quality management are informed.
Wir schätzen Ihren offenen und fairen Kommentar sehr, vielen Dank dafür! Offensichtlich handelt sich um eine Kombination aus Enttäuschung über den Farbton sowie ein Problem in der Qualität der Zubehörteile. Da es sich um Naturprodukte handelt, sind Unterschiede in der Farbtönung des Holzes nicht vermeidbar. Die Situation mit den Schiebetüren stellt tatsächlich ein qualitatives Problem dar und welches so absolut nicht sein darf. Unsere Kollegen im Qualitätsmanagement sind informiert.
Comment on the website Tikamoon.de, Automatically translated from German
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Alice C. from RAVENNA, Italy, the February 06, 2019
« The structure of the product is solid, but the rattan part does not have a satisfactory quality. »
« La struttura del prodotto è solida, ma la parte di rattan non ha una qualità soddisfacente. »
- from Tikamoon answered :
We are constantly working to improve the quality of our products. Our customer service willingly takes care of your report to arrange a replacement.
Lavoriamo costantemente al miglioramento della qualitá dei nostri prodotti. Il nostro servizio clienti si occupa volentieri della sua segnalazione per organizzare una sostituzione.
Comment on the website Tikamoon.it, Automatically translated from Italian
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Thomas D. from ASNIERES SUR SEINE, France, the December 08, 2018
« Low-end furniture. Very disappointed »
« Meuble bas de gamme. Très déçu »
Julie from Tikamoon answered :
Hello. We are sorry that your Tv furniture does not bring you complete satisfaction. Our customer service has not been informed we offer you to send us the pictures of your concern so that we can open a file SAV. cordially
Bonjour. Nous sommes navrés que votre meuble Tv ne vous apporte pas entière satisfaction. Notre service clients n'ayant pas été informé nous vous proposons de nous adresser les photos de votre souci afin que nous puissions ouvrir un dossier SAV. Cordialement
Comment on the website Tikamoon.com, Automatically translated from French
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