Customer ratings (60 customers)
Jane A. from Weymouth, UK Mainland, the September 14, 2019
« I love the look of this bed and I'm very pleased with it. Customer Service advised me that both a double mattress and a king sized mattress is suitable for this bed frame. However, I don't quite agree. I believe that it is more suited to a king sized mattress as a double mattress leaves too much space round the frame. »
« I love the look of this bed and I'm very pleased with it. Customer Service advised me that both a double mattress and a king sized mattress is suitable for this bed frame. However, I don't quite agree. I believe that it is more suited to a king sized mattress as a double mattress leaves too much space round the frame. »
Carla H. from Stoke-on-Trent, UK Mainland, the May 18, 2019
« Brilliant for our loft bedroom because of the low design. Easy assembly but will be unable to assemble due to the wooden chop stick like fixtures being stuck once assembled but the bed will be staying in the loft. »
« Brilliant for our loft bedroom because of the low design. Easy assembly but will be unable to assemble due to the wooden chop stick like fixtures being stuck once assembled but the bed will be staying in the loft. »
Laurence A. from BRIGHTON, UK Mainland, the May 03, 2018
« Slotted together perfectly - no hardware required and very sturdy! »
« Slotted together perfectly - no hardware required and very sturdy! »
Anna I. from Guildford, UK Mainland, the August 09, 2016
« the bedroom is gorgeous »
« the bedroom is gorgeous »
Hamish P. from London, UK Mainland, the March 09, 2019
« The bed was bought for the spare room. The low style makes it appear to take up less space. »
« The bed was bought for the spare room. The low style makes it appear to take up less space. »
Silke W. from Potsdam, Deutschland, the December 16, 2019
« our son has chosen the bed, unfortunately it is so great that he is now using it as a sleeping and working area, schoolwork is done in it loves it - we can unconditionally recommend this great part - great workmanship, high quality, looks chic »
« unser Sohn hat sich das Bett ausgesuchtleider ist es so toll, dass er es jetzt als Schlaf-und Arbeitswiese benutzt, Schulaufgaben werden darin gemachter liebt es - wir können es bedingungslos weiter empfehlentolles Teil - super Verarbeitung, hochwertig, sieht chic aus »
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Ulrike U. from Kundl, Austria, the December 03, 2019
« The joining of the furniture parts is. very uncomplicated. The bed is really stylish and fits perfectly into the bedroom. The material of the product is extremely stable, and an additional slatted frame in my opinion not necessary. The delivery came quickly. We are very satisfied with the quality of the product and would shop here anytime! »
« Das Zusammenfügen der Möbelteile ist. sehr unkompliziert.Das Bett ist echt stilvoll und passt wunderbar ins Schlafzimmer hinein. Das Material des Produktes ist äußerst stabil, und ein zusätzlicher Lattenrost meiner Meinung nach nicht notwendig. Die Lieferung kam auch zügig. Wir sind sehr zufrieden mit der Qualität des Produktes und würden jeder Zeit wieder hier einkaufen! »
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Jaroslaw K. from Hamburg, Deutschland, the September 22, 2019
« Super exotic. I personally like it a lot. Super quality easy assembly. Everything great. »
« Super exotisch. Mir persönlich gefällt es sehr. Super Qualität problemlose montage. Alles super. »
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Manal W. from Lörrach, Deutschland, the September 08, 2019
« Super nice bed, mega comfortable and really easy to put together. You can build it up in 10-15 minutes without help. Would buy it again immediately. »
« Super schönes Bett, es ist Mega bequem und richtig einfach zusammen. Man kann es innerhalb von 10-15 Minuten ohne Hilfe aufbauen. Würde es sofort wieder kaufen. »
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Sandra D. from Möckern, Deutschland, the August 13, 2019
« Looks very extravagant and great! The plug-in system is amazing and can be assembled without a single screw. As a couple, it sleeps great - it's wide enough. »
« Sieht sehr extravagant und toll aus! Das Stecksystem ist erstaunlich und kommt beim Aufbau ohne eine einzige Schraube aus. Zu zweit schläft es sich super - es ist breit genug. »
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Sandra A. from Linz, Austria, the August 07, 2019
« Wünderschön, easy to build and without additional screws or the same perfect for nature-conscious »
« Wünderschön, leicht aufzubauen und ohne zusätzliche Schrauben oder der gleichen Perfekt für naturbewusste »
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Alex C. from Wien, Austria, the August 02, 2019
« The bed is just great for sleeping and was super easy to assemble. You do not need any tools at all and the introductions are great! I am already sleeping in the bed for 3 weeks and can not complain at all. Since the transport of the Better took a bit longer than promised, the shipping costs were refunded. So I can only recommend this bed and Tikamoon ... Super Ware and great customer service! »
« Das Bett ist einfach sehr gut zum schlafen und war super easy zu montieren. Man braucht uberhaupt keine Tools und die Einleitungen sind top! Ich schlafe schon in dem Bett seit 3 Wochen und kann mich uberhaupt nicht beschweren. Da der Transport des Better ein bisschen langer gedauert als versprochen, wurden mir die Versandkosten zuruckerstattet. Ich kann also dieses Bett und Tikamoon nur weiterempfehlen...Super Ware und super Kundenservice!!!! »
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Sandrine R. from Chaumont, France, the July 23, 2019
« Excellent product that meets my expectations. »
« Excellent produit conforme à mes attentes. »
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Jérémy K. from Saint-Julien en Genevois, France, the May 28, 2019
« Superb comfortable and spacious bed with a relaxing and relaxing look !! Really great Thank you very much Tikamoon »
« Superbe lit confortable et spacieux avec un look reposant et relaxant !!Vraiment génial Merci beaucoup Tikamoon »
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Jeremy B. from Dottignies, Belgium, the October 20, 2018
« The bed perfectly matches our expectations and description. The assembly can be done alone in less than 5min.Since the bamboo mattress are more spaced than traditional slats, it is however necessary to provide a sommier insulator under the mattress (do not skin the atmosphere of the product with a white This bed is very nice and gives a perfect atmosphere in a bedroom. Having a low bed is absolutely not binding for the back, at least on our side :) »
« Le lit correspond parfaitement à nos attentes et à la description. Le montage peut s'effectuer seul en moins de 5min.Puisque les bambous du sommier sont plus espacés que des lattes traditionnelles, il est toutefois nécessaire de prévoir un isolateur de sommier sous le matelas (ne pas écorcher l'atmosphère du produit avec une blanche de bois).Ce lit est très agréable et donne une parfaite ambiance dans une chambre à coucher. Le fait d'avoir un lit bas n'est absolument pas contraignant pour le dos, en tout cas de notre côté :) »
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Dieter L. from Wismar, Deutschland, the September 22, 2018
« Individually. Naturally. Easy to build. »
« Individuell. Natürlich. Leicht aufbaubar. »
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Valérie M. from saint andré de cubzac, France, the March 01, 2018
« no surprise and comfortable »
« pas de surprise et confortable »
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Lisa K. from Wilsdurff, Deutschland, the February 06, 2018
« Fast construction and nice design. Just to fall in love :) »
« Schneller Aufbau und schönes Design. Einfach zum verlieben :) »
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Cedric N. from Paris, France, the January 26, 2018
« Very simple to assemble, even alone, following well the instructions and respecting the small labels! Very beautiful product, original and authentic! »
« Très simple à monter,même seul,en suivant bien les intructions et en respectant les petites étiquettes!Très beau produit,original et authentique! »
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Stefano O. from due carrare (padova), Italy, the October 10, 2017
« Excellent product, assistance beyond all expectations, great professionalism »
« Prodotto ottimo, assistenza oltre ogni aspettativa, grande professionalit »
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Katrin B. from Brotterode-Trusetal, Deutschland, the October 03, 2017
« Great bed. Super lightweight construction. I'm very satisfied. »
« Tolles Bett. Super leichter Aufbau. Ich bin sehr zufrieden. »
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Vincent L. from Béville le Comte, France, the August 22, 2017
« Bamboo of good quality. When I got it up, could I say more? »
« Bambou de bonne qualité. Quand je l'aurai monté, je pourrais en dire plus ? »
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Diego S. from bolgare, Italy, the March 15, 2017
« The bed is really beautiful and original, I use it in an attic as a guest bed and it has been a great success. I can not say too much about the comfort that it can have for frequent everyday use by not having any staves or network. However I am satisfied »
« Il letto è veramente bello e originale, lo utilizzo in una mansarda come letto degli ospiti e ha avuto un grande successo. Non posso sbilanciarmi sulla comodità che può avere per un uso frequente di tutti i giorni non avendo ne doghe ne rete. Comunque sono soddisfatto »
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Patrick M. from Marseille, France, the March 14, 2017
« Very nice, I am satisfied with this product. »
« Très joli, je suis satisfait de ce produit. »
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Nathalie E. from VILLENAVE D'ORNON, France, the July 21, 2016
« fast delivery, easy assembly, very good. »
« livraison rapide, montage facile, très bien. »
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Lorenza C. from santo stefano belbo, Italy, the July 10, 2016
« Very nice, comfortable and of good quality .. Very easy to assemble. I recommend it! »
« Molto bello, comodo e di buona qualità.. Facilissimo da montare.Lo consiglio! »
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Michel P. from macheren, France, the June 02, 2016
« Product according to our expectations. Delivery nickel. I highly recommend. »
« Produit conforme à nos attentes. Livraison nickel. Je recommande vivement. »
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Christelle H. from CHAMIGNY, France, the October 08, 2015
« Excellent. Disign and very good quality! »
« Excellent. Disign et très bonne qualité! »
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Favazza S. from Roma, Italy, the October 15, 2019
« Good. However, the wooden nails do not facilitate disassembly of the bed. »
« Buono. I chiodi in legno però non facilitano lo smontaggio del letto. »
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Sascha L. from Unna, Deutschland, the February 19, 2019
« A very nice bed - unfortunately, the Bast connector cracked in some places and you should still insert a normal slatted. Otherwise super. »
« Ein sehr schönes Bett - leider sind die Bastverbinder an einigen Stellen rissig und man sollte doch noch ein normales Lattenrost einlegen.Ansonsten super. »
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Joffrey S. from Saint André lez Lille, France, the November 01, 2018
« Complies with the descriptions and illustrations but lack of finishing on the systems of "blocking" (rods not practical to fix the slats between them) »
« Conforme aux descriptions et illustrations mais manque de finition sur les systèmes de "blocage" (tiges peu pratiques pour fixer les lattes entre elles) »
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Cornelia W. from Buchholz, Deutschland, the July 19, 2018
« Nice bed. The bamboo wood looks noble and has a good quality. *** »
« Schickes Bett. Das Bambusholz wirkt edel und hat eine gute Qualität. *** »
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Stephanie M. from Marseille, France, the February 21, 2018
« I love my new bed, very large perfect for 2 people more and more beautiful.I recommend it. »
« J'adore mon nouveau lit ,très grand parfait pour 2 pers de plus il et magnifique.je le recommande. »
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Ingrid M. from Toulouse, France, the August 19, 2017
« The little sticks it's not very clear how the poses .... »
« Les petits bâtons c'est pas très clair comment les posés.... »
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Pierre-thomas A. from aix en provence, France, the March 16, 2017
« same as earlier, not removable »
« pareil que tout a l'heure, non démontable »
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Anna lisa T. from Villadeati, Italy, the February 26, 2016
« GOOD PRODUCT and a GOOD PRICE. THANK YOU »
« BUON PRODOTTO e ad un BUON PREZZO. GRAZIE »
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Annick M. from CARSPACH, France, the February 14, 2016
« beautiful article according to the description »
« bel article conforme a la description »
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Frédéric T. from Villeurbanne, France, the June 26, 2015
« The bed is very beautiful, original.The assembly is difficult because the bamboo does not embed it always.Nous are satisfied.Il should propose a version in 140. »
« Le lit est très beau, original.Le montage est délicat car les bambous ne l'encastrent pas toujours.Nous en sommes satisfait.Il conviendrait de proposer une version en 140. »
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Michael L. from Neuötting, Deutschland, the December 14, 2019
« Bed ok, but delivered with living spiders and corresponding nets in the bamboo parts. »
« Bett ok, allerdings mit lebenden Spinnen und entsprechenden Netzen in den Bambusteilen angeliefert. »
Qualitätsmanagement from Tikamoon answered :
Thank you for the very important message. Of course, this should not be the case and we apologize for this to you. We immediately informed the colleagues of the quality management team!
Vielen Dank für die, für uns sehr wichtige Mitteilung. Das darf selbstverständlich keineswegs so nicht sein und wir entschuldigen uns hiefür ausdrücklich bei Ihnen. Wir haben die Kollegen des Qualitätsmanagement Teams sofort informiert!
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Giulia M. from santa marinella, Italy, the January 10, 2017
« Good product »
« Prodotto buono »
- from Tikamoon answered :
We are glad you are satisfied with the product. Do not hesitate to contact our customer service if you need further support.
Ci fa piacere lei sia soddisfatta del prodotto. Non esiti a contattare il nostro servizio clienti se le necessitasse ulteriore supporto.
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Amal L. from FAUCON DE BARCELONETTE, France, the January 13, 2020
« unsatisfactory »
« Insatisfaisant »
Julie from Tikamoon answered :
Hello, We are sorry that the bed does not meet your expectations. We have set up the free return within 30 days so that we do not have to keep an item that does not meet your expectations. Do not hesitate to contact our customer service on 0 805 69 69 02 (free call), who will be able to provide you with information on our return methods. Regards,
Bonjour,
Nous sommes navrés que le lit ne corresponde pas à vos attentes. Nous avons mis en place le retour gratuit sous 30 jours afin que nous ne soyez pas contraint de conserver un article qui ne conviendrait pas à vos attentes. N'hésitez pas à prendre contact avec notre service clients au 0 805 69 69 02 (appel gratuit), celui-ci pourra vous renseigner sur nos modalités de retour. Cordialement,
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Kira V. from Milano, Italy, the October 18, 2019
« the bamboo futon bed is completely uncomfortable. »
« il letto futon in bambù è completamente scomodo. »
- from Tikamoon answered :
With the suitable mattress this bed is normally usable. If you wish, our customer service will gladly take care of your report to organize an article exchange or return with a refund.
Con il materasso adatto, questo letto é normalmente utilizzabile. Se lo desidera Il nostro servizio clienti si occupa comunque volentieri della sua segnalazione per organizzare un cambio articolo oppure il reso con rimborso.
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Jose antonio M. from La Manga del Mar Menor, Spain, the September 18, 2019
« It's been more than a month since I bought a bed and I'm still waiting for delivery. »
« Ha pasado más de un mes desde que compré una cama y aún estoy esperando la entrega. »
Sandra from Tikamoon answered :
Thank you very much for your comment. We deeply regret that you have not yet received your order. According to the information we have in our system, the transport company contacted you to set a delivery day but could not be delivered since the place of delivery was still under construction. They agreed to contact you between the week of 12 and this week to set a delivery day with you. We will tell the transport company to contact you as soon as possible to set a delivery day with you as soon as possible. We remind you that our customer service department is at your disposal to solve problems of this type. Thank you. Greetings
Muchas gracias por su comentario. Lamentamos profundamente que no haya recibido aún su pedido. Según la información que tenemos en nuestro sistema, la empresa de transportes le contactó para fijar un día de entrega pero no se pudo entregar ya que el lugar de entrega estaba todavía en obras. Quedaron en contactarle entre la semana del 12 y esta semana para fijar con usted un día de entrega. Vamos a indicar a la empresa de transportes que le conacte cuanto antes para fijar con usted un día de entrega lo antes posible. Le recordamos que nuestro departamento de atención al cliente está a su entera disposición para resolver problemas de este tipo. Muchas gracias. Un saludo
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