Customer ratings (109 customers)
Abigail H from Milton Keynes, UK Mainland, the June 10, 2020
« Beautiful piece, excellent quality,looks far more expensive than it was. great delivery service and comes fully assembled. will buy more in this range. »
« Beautiful piece, excellent quality,looks far more expensive than it was. Great delivery service and comes fully assembled. Will buy more in this range. »
Jane H from Ryton, UK Mainland, the May 20, 2020
« Lovely really well made and looks great highly recommend service and delivery well done tikamoon »
« Lovely really well made and looks great highly recommend service and delivery well done tikamoon »
Lorena F. from London, UK Mainland, the December 14, 2019
« Love it, looks awesome in my leaving room, i couldn't be happier. the delivery service was great »
« Love it, looks awesome in my leaving room, I couldn't be happier. The delivery service was great »
Lorena F from , , the December 14, 2019
« Love it, looks awesome in my leaving room, i couldn't be happier. the delivery service was great »
« Love it, looks awesome in my leaving room, I couldn't be happier. The delivery service was great »
Charles I from , , the August 08, 2019
« Excellent cabinet. met my expectations to the dot - as i knew what i exactly wanted. »
« Excellent cabinet. Met my expectations to the dot - as I knew what I exactly wanted. »
Charles I. from Northampton, UK Mainland, the August 08, 2019
« Excellent cabinet. met my expectations to the dot - as i knew what i exactly wanted. »
« Excellent cabinet. Met my expectations to the dot - as I knew what I exactly wanted. »
Georgie D from , , the June 24, 2019
« Amazing. 5* and much better than expected & imagined. better than the pictures, well made, strong, sturdy and all round amazing. so thrilled and worth every single penny! recommend to all »
« Amazing. 5* and much better than expected & imagined. Better than the pictures, well made, strong, sturdy and all round amazing. So thrilled and worth every single penny! Recommend to all »
Georgie D. from Nottingham, UK Mainland, the June 24, 2019
« Amazing. 5* and much better than expected & imagined. better than the pictures, well made, strong, sturdy and all round amazing. so thrilled and worth every single penny! recommend to all »
« Amazing. 5* and much better than expected & imagined. Better than the pictures, well made, strong, sturdy and all round amazing. So thrilled and worth every single penny! Recommend to all »
Freda R from , , the June 14, 2019
« It is a tv and media i unti but interesting enough to display my asian artefacts. »
« It is a Tv and media I unti but interesting enough to display my Asian artefacts. »
Freda R. from Ely, UK Mainland, the June 14, 2019
« It is a tv and media i unti but interesting enough to display my asian artefacts. »
« It is a Tv and media I unti but interesting enough to display my Asian artefacts. »
Monjur A from , , the June 10, 2019
« Another beautiful product and has the wow factor, unfortunately i had to return this as it did not quite go with the colour scheme in our living room, but the product itself is lovely, a little darker than the picture though »
« Another beautiful product and has the wow factor, unfortunately I had to return this as it did not quite go with the colour scheme in our living room, but the product itself is lovely, a little darker than the picture though »
Monjur A. from Birmingham, UK Mainland, the June 10, 2019
« Another beautiful product and has the wow factor, unfortunately i had to return this as it did not quite go with the colour scheme in our living room, but the product itself is lovely, a little darker than the picture though »
« Another beautiful product and has the wow factor, unfortunately I had to return this as it did not quite go with the colour scheme in our living room, but the product itself is lovely, a little darker than the picture though »
Ricardo C from , , the May 07, 2019
« It gives a very modern view to our living room. very good quality »
« It gives a very modern view to our living room. Very good quality »
Ricardo C. from London, UK Mainland, the May 07, 2019
« It gives a very modern view to our living room. very good quality »
« It gives a very modern view to our living room. Very good quality »
Michael L. from Bournemouth, UK Mainland, the May 03, 2019
« Lovely stand. great build quality. looks very classy and the handles and design make it look unique. i have a 47" tv on it which looks perfect, i wouldn't go past a 55 or the tv will be wider than the unit »
« Lovely stand. great build quality. Looks very classy and the handles and design make it look unique. I have a 47" tv on it which looks perfect, I wouldn't go past a 55 or the tv will be wider than the unit »
Michael L from , , the May 03, 2019
« Lovely stand. great build quality. looks very classy and the handles and design make it look unique. i have a 47"" tv on it which looks perfect, i wouldn't go past a 55 or the tv will be wider than the unit »
« Lovely stand. great build quality. Looks very classy and the handles and design make it look unique. I have a 47"" tv on it which looks perfect, I wouldn't go past a 55 or the tv will be wider than the unit »
Gareth C from , , the May 03, 2019
« 55 inch tv in the lounge - lovely quality and finish »
« 55 inch TV in the lounge - lovely quality and finish »
Gareth C. from London, UK Mainland, the May 03, 2019
« 55 inch tv in the lounge - lovely quality and finish »
« 55 inch TV in the lounge - lovely quality and finish »
steve m from , , the April 27, 2019
« The pics did not do the unit justice,we love our new unit and i would highly recommend tikamoon as a company,and will be looking forward to our next purchase sometime soon, thanks steve mc »
« the pics did not do the unit justice,we love our new unit and I would highly recommend Tikamoon as a company,and will be looking forward to our next purchase sometime soon, thanks Steve Mc »
Steve M. from Liverpool, UK Mainland, the April 27, 2019
« The pics did not do the unit justice,we love our new unit and i would highly recommend tikamoon as a company,and will be looking forward to our next purchase sometime soon, thanks steve mc »
« the pics did not do the unit justice,we love our new unit and I would highly recommend Tikamoon as a company,and will be looking forward to our next purchase sometime soon, thanks Steve Mc »
Gurvinder Singh C from , , the April 26, 2019
« Item is super robust, high quality people with mega tv size would benefit from this and it?s fully assembled when delivered »
« Item is super robust, high quality people with mega tv size would benefit from this and it?s fully assembled when delivered »
Gurvinder singh C. from Wembley, UK Mainland, the April 26, 2019
« Item is super robust, high quality people with mega tv size would benefit from this and it?s fully assembled when delivered »
« Item is super robust, high quality people with mega tv size would benefit from this and it?s fully assembled when delivered »
Melodie P from , , the March 19, 2019
« Looks fabulous highly recommend »
« Looks fabulous Highly recommend »
Melodie P. from Leatherhead, UK Mainland, the March 19, 2019
« Looks fabulous highly recommend »
« Looks fabulous Highly recommend »
Pam J from , , the March 14, 2019
« Good quality, looks really nice. »
« Good quality, looks really nice. »
Pam J. from Littlehampton, UK Mainland, the March 14, 2019
« Good quality, looks really nice. »
« Good quality, looks really nice. »
yazmin r from , , the March 08, 2019
« Tv stand everybody excellent »
« tv stand everybody excellent »
Yazmin R. from Birmingham, UK Mainland, the March 08, 2019
« Tv stand everybody excellent »
« tv stand everybody excellent »
Urska B from , , the January 03, 2019
« Beautiful piece of furniture, feels well made and came as described and pictured on website. »
« Beautiful piece of furniture, feels well made and came as described and pictured on website. »
Urska B. from Gartcosh, UK Mainland, the January 03, 2019
« Beautiful piece of furniture, feels well made and came as described and pictured on website. »
« Beautiful piece of furniture, feels well made and came as described and pictured on website. »
SYLWIA B from , , the May 06, 2015
« Lovely piece of furniture. nice finish and good quality wood. i would recommend to anyone who is looking for original style furniture »
« Lovely piece of furniture. Nice finish and good quality wood. I would recommend to anyone who is looking for original style furniture »
Sylwia B. from London, UK Mainland, the May 06, 2015
« Lovely piece of furniture. nice finish and good quality wood. i would recommend to anyone who is looking for original style furniture »
« Lovely piece of furniture. Nice finish and good quality wood. I would recommend to anyone who is looking for original style furniture »
Grace M from , , the August 09, 2019
« Overall good services all round . the survey on the other hand , too repetitive , try to simplify it . »
« Overall good services all round . The survey on the other hand , too repetitive , try to simplify it . »
Grace M. from Perivale, Greenford, UK Mainland, the August 09, 2019
« Overall good services all round . the survey on the other hand , too repetitive , try to simplify it . »
« Overall good services all round . The survey on the other hand , too repetitive , try to simplify it . »
Andrew M. from Leeds, UK Mainland, the July 21, 2017
« Great product but noticed some of the features are misaligned... »
« Great product but noticed some of the features are misaligned... »
Andrew M from , , the July 21, 2017
« Great product but noticed some of the features are misaligned... »
« Great product but noticed some of the features are misaligned... »
Natasha L from Glasgow, UK Mainland, the June 22, 2020
« The cabinet had scratches all over. this looked like it was actually factory damage, as it was under the wrapping - small indentations and scrapped edges. the cabbinet looks really nice, but on close inspection the damage was disapointing. »
« The cabinet had scratches all over. This looked like it was actually factory damage, as it was under the wrapping - small indentations and scrapped edges. The cabbinet looks really nice, but on close inspection the damage was disapointing. »
timothy j from , , the June 25, 2018
« As the screws were inadequate »
« as the screws were inadequate »
Julie from Tikamoon answered :
Thank you for your review. We can see our customer service team immediately dispatched new screws to resolve your issue
Thank you for your review. We can see our customer service team immediately dispatched new screws to resolve your issue
Timothy J. from Brighton, UK Mainland, the June 25, 2018
« As the screws were inadequate »
« as the screws were inadequate »
Julie from Tikamoon answered :
Thank you for your review. We can see our customer service team immediately dispatched new screws to resolve your issue
Thank you for your review. We can see our customer service team immediately dispatched new screws to resolve your issue
Jose Manuel S from Elche, Spain, the May 31, 2020
« A fantastic finish. great dark color. we have put on a 55 ?? tv. we are waiting for the matching sideboard. »
« Un acabado fantástico. Color oscuro genial. Hemos puesto encima una tv de 55??. Estamos esperando el aparador a juego. »
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jacqueline d from Toulon, France, the April 20, 2020
« Beautiful, it matches the picture on the photo. now see how it will age because of wood !! »
« magnifique, il correspond à l'image sur la photo. Maintenant voir comment il vieillira car en bois !! »
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Carlos A from , , the December 30, 2019
« Everything perfect, as expected or even better! »
« Todo perfecto, como lo esperaba o incluso mejor! »
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Carlos A. from Madrid, Spain, the December 30, 2019
« Everything perfect, as expected or even better! »
« Todo perfecto, como lo esperaba o incluso mejor! »
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Mitchel T. from Gretz Armainvilliers, France, the December 13, 2019
« Truly a very beautiful product which does not leave in indifference. »
« Vraiment un très beau produit qui ne laisse pas dans l'indifférence. »
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Hayaert H. from Cachan, France, the November 24, 2019
« Perfect, looking like the pictures of the site. »
« Parfait, ressemblant au photos du site. »
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Emine E. from Langenfeld, Deutschland, the August 30, 2019
« Very nice tv cabinet with good workmanship and nice details. absolute favorite! »
« Sehr schöner TV Schrank mit guter Verarbeitung und schönen Details. Absolutes Lieblingsstück! »
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Murray A. from Bruxelles, Belgium, the March 14, 2019
« So beautiful! it came in a very simple way to make it go to the door .... lovely wood, great quality even beter than what i thouht! »
« so beautiful! it came already put together the only thing i had to do was to screw in the handles....lovely wood, great quality even beter than what i thouht! »
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Marie-josé E. from Crosne, France, the January 15, 2019
« Completely meets our expectations, with other furniture from the same collection form a very beautiful staircase. »
« Correspond tout à fait à nos attentes, avec les autres meubles de la même collection forment un très bel ensemble en escalier. »
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Alice E. from Pantin, France, the October 03, 2018
« Very happy to have made this acquisition.tres beautiful quality of manufacture the service is impeccable.thank you tikamoon »
« Tres content d'avoir fait cette acquisition.Tres belle qualite de fabrication le service est impeccable.Merci tikamoon »
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Stepanik B. from Wien, Austria, the September 27, 2018
« Very nice piece of furniture - complements our living room perfectly! »
« Sehr schönes Möbelstück - ergänzt unser Wohnzimmer perfekt! »
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Marco B. from Köln, Deutschland, the September 22, 2018
« Super clique and right size for 65 inches »
« Super Clique und richtige Größe für 65 Zoll »
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Patrice A. from Aubervilliers, France, the September 14, 2018
« The furniture is really beautiful and very good good quality »
« Le meuble est vraiment magnifique et de très bonne bonne qualité »
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Paraskevi N. from Bad Vilbel, Deutschland, the April 06, 2018
« Super nice piece of furniture! the quality is also great! i ordered a cupboard ... »
« Super schönes Möbelstück! die Qualität ist auch top! habe mir gleich noch einen Schrank dazu bestellt... »
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Alen S. from Hamburg, Deutschland, the September 05, 2017
« I use the dresser as a tv cabinet visually eye-catcher for every living room and the quality is also great. »
« Ich benutze die Kommode als tv Schrank optisch ein blickfang für jedes wohnzimmerUnd die Qualität ist auch super. »
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Marc L. from Congis Sur Thérouanne, France, the September 01, 2017
« Product meets my expectations. good value for money for this product »
« Produit conforme a mes attentes.Bon rapport qualité prix pour ce produit »
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Emmanuel D. from Chatou, France, the August 23, 2017
« Nice furniture, interesting storage. very satisfied. »
« joli meuble, rangements intéressants. Très satisfait. »
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Eric F. from Baillet En France, France, the August 09, 2017
« Tv cabinet complies with the photos both in color and quality and delivered in one piece (very valuable for my taste). fast delivery, in good condition and on time. i am completely satisfied. i discovered tikamoon by chance and now it will be one of the first sites i will visit in the future when i am looking for a piece of furniture. »
« Meuble télé conforme aux photos tant dans sa couleur que sa qualité et livré d'un seul tenant (très appréciable à mon goût). Livraison rapide, en bon état et dans les délais promis.Je suis complètement satisfait. J'ai découvert TIKAMOON par hasard et maintenant ce sera un des premiers sites que je consulterai à l'avenir lorsque je serai à la recherche d'un meuble. »
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Romain S. from Saint-omer, France, the February 26, 2017
« Darker than the photographs, but corresponding for the rest. »
« Plus sombre que sur les photographies, mais correspondant pour le reste. »
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Didier C. from Montbrehain, France, the November 12, 2016
« Furniture of very good quality »
« meuble de très bonne qualité »
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Muller C. from Andrezieux Bouthéon, France, the September 08, 2016
« Tv stand just beautiful! sending very neat and deadline respected »
« Meuble tv juste magnifique ! Envoi très soigné et délai respecté »
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Krause M. from Bochum, Deutschland, the February 28, 2016
« Very nice closet! very good packaging! everything great! »
« Sehr schöner Schrank! Sehr gute Verpackung! Alles bestens! »
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Xavier P. from Clamart, France, the November 27, 2015
« Product meets my expectations and website presentation. »
« Produit conforme à mes attentes et à la présentation sur site Web. »
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Pierre S. from Coudekerque Branche, France, the September 20, 2015
« Quality product, according to the description »
« Produit de qualité, conforme à la description »
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Dominique D. from Grignon, France, the September 11, 2015
« Very good quality. he well well with the dishwasher and the rest of furniture. »
« TRES BONNE QUALITE. IL SE MARIE BIEN AVEC LE VAISSELIER ET LE RESTE DES MEUBLES. »
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Ute L. from Schwabhausen, Deutschland, the September 10, 2015
« Base cabinet has been delivered beautiful and in perfect condition »
« Unterschrank ist schön und in einwandfreiem Zustand geleifert worden »
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Marcel K. from Rosenheim, Deutschland, the July 25, 2015
« Solid processed tv cabinet, albeit with minor flaws, but at the price was to be expected. all in all, a beautiful to look at, solid piece of furniture made of mahogany real wood. only the somewhat severe smell, presumably oil / turpentine care acts a bit annoying, but reduces after a few days. »
« Solide verarbeiteter TV-Unterschrank, wenn auch mit kleineren Mängeln, was aber zu dem Preis zu erwarten war.Alles in allem ein schön anzusehendes, stabiles Möbelstück aus Mahagoni-Echtholz.Lediglich der etwas strenge Geruch nach, vermutlich Öl/Terpentin-Pflege, wirkt etwas störend, reduziert sich aber nach wenigen Tagen. »
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Annick B. from Paris, France, the May 27, 2015
« Elegant and robust, in accordance with the description »
« elégant et robuste, conforme à la description »
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François-xavier G. from Gradignan, France, the April 28, 2015
« For lovers of beautiful mahogany furniture, this tv cabinet is perfect, good amount of storage, ideal dimensions in a living room, it blends perfectly into the decor »
« Pour les amateurs de beaux meubles en Acajou, ce meuble TV est parfait, bonne quantité de rangement, dimensions idéales dans un salon, il se fond parfaitement bien dans le décors »
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GAEL L from Paris, France, the May 20, 2020
« Very beautiful piece of furniture. the color of the furniture is darker than on the site, i expected a kind of blue or dark purple and finally the color tends towards black. strangely the length of the screws of the handles was not the same for the 4. it was not a problem in the end but it is better to go slowly to insert them. very nice rendering. »
« Très beau meuble. La couleur du meuble est plus foncée que sur le site, je m'attendais à un genre de bleu ou violet foncé et finalement la couleur tire plutôt vers le noir. Etrangement la longueur des vis des poignées n'était pas la même pour les 4. Ca n'a pas posé de problème au final mais il vaut mieux y aller doucement pour les insérer. Très beau rendu. »
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Maud M. from Thusy, France, the October 15, 2019
« Very pretty, delivered assembled. seems solid and of good quality. satisfied in the whole. »
« Très jolie, livré monté. Semble solide et de bonne qualité.Visseries poignées courtes. Satisfaite dans l?ensemble. »
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Anne D. from Saint Martin De La Brasque, France, the September 16, 2019
« Furniture that meets our needs »
« Meuble répondant à notre envie »
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Antonio jose L. from Zaragoza, Spain, the March 12, 2019
« It is what we expected. good quality and finishes. »
« Es lo que esperábamos. Buena calidad y acabados. »
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Antonio Jose L from , , the March 12, 2019
« It is what we expected. good quality and finishes. »
« Es lo que esperábamos. Buena calidad y acabados. »
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Claudy R. from La Valette Du Var, France, the January 03, 2019
« Furniture complies with our expectations, with the exception of handles of questionable quality. »
« MEUBLE CONFORME A NOS ATTENTES, à l'exception des poignées de qualité discutable. »
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Dominique et catherine T. from Castelnau D’aude, France, the October 02, 2018
« Well designed, imagine moving the furniture with my wife from the garden on the first floor ?you could provide a delivery with handling »
« Bien conçu , imaginez le déplacement du meuble avec mon épouse du jardin au premier étage 😡Vous pourriez prévoir une livraison avec manutention »
Julie from Tikamoon answered :
Hello we thank you for your return on your order. During the passage of your order you have the choice between the standard delivery (delivery in no door or down of building) and the delivery comfort (delivery in the home). This choice is made during the 4th stage of the basket. Our customer service is available on 08.05.69.69.02 (free call) to bring you all the information you need before confirming your order. Cordially.
Bonjour nous vous remercions de votre retour concernant votre commande. Lors du passage de votre commande vous avez le choix entre la livraison classique (livraison en pas de porte ou bas d'immeuble) et la livraison confort (livraison dans le domicile). Ce choix s'effectue lors de la 4e étape du panier. Notre service clients reste disponible au 08.05.69.69.02 (appel gratuit) afin de vous apporter tous les renseignements souhaités avant la validation de votre commande. Cordialement.
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Agata F. from Hamburg, Deutschland, the October 02, 2018
« Color in reality darker than in the photo. »
« Farbe in Wirklichkeit dunkler als auf dem Foto. »
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Justine L. from Viroflay, France, the March 15, 2018
« Beautiful piece of furniture, exactly what i was looking for! »
« Très beau meuble, exactement ce que je recherchais ! »
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Laurent L. from Guern, France, the March 13, 2018
« Color darker than on photo on the other hand deliverers never recovers packaging while i pay for it »
« Couleur plus foncé que sur photo d autre part es livreurs ne récupère jamais les emballages alors que je paie pour cela »
Justine from Tikamoon answered :
Hello, we thank you for your return. Our carriers do not offer a packaging resumption, so we do not communicate about this option which is not realized. We are sorry if there was a mistake in your choice of delivery method. Regarding the darker finishes, our furniture is manufactured in a traditional way we can not guarantee you a shade identical to the photo of the site, each piece of furniture is unique. cordially
Bonjour, nous vous remercions de votre retour. Nos transporteurs ne proposent pas de reprise d'emballage, nous ne communiquons donc pas sur cette option qui n'est pas réalisé. Nous sommes navrés si il y a eu méprise lors de votre choix de mode de livraison. Concernant la finitions plus foncée, nos meubles étant fabriqués de manière artisanale nous ne pouvons vous garantir une teinte identique à la photo du site, chaque meuble est unique. Cordialement
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Danielle S. from Eydoche, France, the February 03, 2016
« Conform to the photos seen on the site. the fittings are of a disappointing quality. »
« Conforme aux photos vues sur le site. Les ferrures sont d'une qualité décevante. »
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Veronique D. from Mandelieu La Napoule, France, the December 20, 2015
« Beautiful furniture and very functional, it corresponds to my expectations »
« Beau meuble et très fonctionnel, il correspond à mes attentes »
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Jacques D. from Lanton, France, the December 02, 2015
« Too bad the holes for the handles were too small in diameter. obligation to enlarge them (drilling) »
« Dommage que les trous pour les poignées étaient trop petits en diamètre. Obligation de les agrandir (perçage) »
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Frank S. from Hamburg, Deutschland, the July 28, 2015
« Nice, massive tv bank. excellently processed, well packed and delivered undamaged. drawers and doors work perfectly. however, after setting up, it smelled strongly of paint for some time. »
« Schöne, massive TV-Bank. Exzellent verarbeitet, gut verpackt und unbeschädigt geliefert. Schubladen und Türen funktionieren einwandfrei. Roch allerdings nach dem Aufstellen noch einige Zeit stark nach Lack. »
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Aurélie H. from Saint Laurent De Cuves, France, the April 29, 2015
« One of the drawer clips a little broken i almost sent it back i managed to screw the screw in but it's a shame considering the price of the product »
« Une des attaches de tiroir un peu cassée J'ai failli la renvoyer J'ai malgré réussi à visser la vis dedans Mais c'est dommage compte tenu du prix du produit »
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Sophie C. from Montpellier, France, the March 26, 2015
« One less star for the strong smell of solvents that emerges from the furniture. »
« Une étoile de moins pour la forte odeur de solvants qui se dégage du meuble. »
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Rakkana P. from Vitry Sur Seine, France, the November 30, 2018
« Nice furniture but the fittings are too fragile, i would have preferred the brass than the imitation metal. »
« Joli meuble mais les accastillages sont trop fragiles, j?aurais préféré le laiton que l?imitation métal. »
Julie from Tikamoon answered :
Hello we thank you for taking the time to answer our satisfaction questionnaire. Our customer service has opened a service folder and has sent you the necessary fittings to your furniture to replace the damaged one. In a constant effort to improve, we have relayed the information to the service concerned. cordially
Bonjour nous vous remercions d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Notre service clients a ouvert un dossier SAV et vous a réexpédié l'accastillage nécessaire à votre meuble en remplacement de celui endommagé. Dans un souci constant d'amélioration nous avons remonté l'information auprès du service concerné. Cordialement
Comment on the website Tikamoon.com, Automatically translated from French
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Jean H. from Guérande, France, the December 18, 2015
« It is beautiful, but insufficient finish »
« il est beau , mais finition insuffisante »
Paul from Tikamoon answered :
Hello, We thank you for your comment that allows us to improve the quality of our products. Our customer service remains at your disposal. Cordially.
Bonjour, Nous vous remercions pour votre commentaire qui nous permet d'améliorer la qualité de nos produits. Notre service client reste à votre écoute. Cordialement.
Comment on the website Tikamoon.com, Automatically translated from French
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Eric E. from Evry, France, the June 22, 2015
« As specified on the previous page. a missing handle on 4. thread too short to screw the decorative handles. as soon as you use them it will fall apart. fine furniture as expected. »
« Comme précisé sur la page précédente.Une poignée manquante sur 4.Filetage trop court pour visser les poignées décoratives. Dès que vous les utilisez elle se défont.Beau meuble conforme à ce qui est attendu. »
Paul from Tikamoon answered :
Hello Eric, I see that our customer service has been able to solve your problem by sending you new handles. For information, the quality of Yong handles has been improved and we now provide an extra handle in case of breakage. Thank you for your comment.
Bonjour Eric, Je constate que notre service client a pu résoudre votre problème en vous envoyant de nouvelles poignées. Pour information, la qualité des poignées Yong a été améliorée et nous fournissons maintenant une poignée supplémentaire en cas de casse. Merci pour votre commentaire.
Comment on the website Tikamoon.com, Automatically translated from French
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Mª del Carmen S from Málaga, Spain, the June 28, 2020
« I have not been able to assess the product as i said above, for the reasons explained in point 1. »
« No he podido valorar el producto como digo anteriormente, por las razones expuestas en el punto 1. »
Julie from Tikamoon answered :
Good morning, Thank you very much for your comment. We deeply regret the delivery problem of your order. Although it is true after the confinement, deliveries have skyrocketed and unfortunately most of the platforms have been overflowed and the transport company has not been able to absorb the increase in deliveries and for this reason they are doing the best they can to expedite them. . The customer service team is handling your case and that of all clients to the best of their ability and always. Thank you very much for the time you have given us to fill out the verified opinions questionnaire. Regards Tikamoon Team
Buenos días, Muchas gracias por su comentario. Sentimos profundamente el problema de entrega de su pedido. Si bien es cierto tras el confinamiento se ha disparado de manera descontrolada las entregas y lamentablemente la mayoría de las plataformas se han visto desbordadas y la empresa de transportes no ha podido absorber incremento de entregas y por esta razón están haciendo lo mejor que pueden para agilizarlas. El quipo de atención al cliente está llevando su caso y la de todos los clientes lo mejor posible y siempre. Muchas gracias por su tiempo que nos ha ofrecido para llenar el cuestionario de opiniones verificadas. Un saludo Equipo Tikamoon
Comment on the website Tikamoon.es, Automatically translated from Spanish
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Rémi H. from Merindol, France, the December 09, 2015
« Bad furniture, poorly assembled (front foot badly glued) with handles that break at the assembly and giving off a toxic smell all for the modest sum of 500? about... »
« Meuble défectueux, mal assemblé ( pied avant mal collé ) avec des poignées qui se cassent au montage et dégageant une odeur toxique le tout pour la modique somme de 500? environ... »
Paul from Tikamoon answered :
Hello, We apologize for this inconvenience. We strive to ensure that our production is up to the expectations of our customers, without losing the charm of its craftsmanship. Do not hesitate to get closer to our customer service.
Bonjour, Nous nous excusons pour ce désagrément. Nous mettons tout en oeuvre pour que notre production soit à la hauteur des attentes de nos clients, sans perdre le charme de son caractère artisanal. N'hésitez pas à vous rapprocher de notre service client.
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